OrangeCrate User Reviews

Customer Experience

Positive experience13.8% of reviews
Neutral3.4% of reviews
Negative experience82.8% of reviews

~ Based on 29 written reviews from the US App Store.

Is OrangeCrate Safe?

Not enough ratings yet to assess OrangeCrate.

Is OrangeCrate Legit?

OrangeCrate appears to be a legitimate app. AppsHunter Legitimacy Score for OrangeCrate is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

prices are questionable

The prices are very questionable and the service it well yet whenever I asked questions they stared at me as if I was dumb. This may be because of the one person but overall this service was a 1/5.

Fees are too high!

Since we’re in a rural area we have less options and are forced to use Orange Crate. But, we try to do so sparingly, because frankly it’s just ridiculously expensive.

OMG

Never order from that app. Money show not right. everything total pay done and they charge you more money . and contract serviec not answer me about that prolem . bad serveic too

My experience

I got plaza Azteca, I got lunch fajitas and cheese dip and the lady let me know when she was there, how old she’s be until here and if I’d like her to drop it off a certain way I asked her to leave it in the rocking chair and not knock and she did just that!! She amazing and the food was still warm and tasted to so good nothing was spilled of messy it was over all perfect BUT the reason I give it a 4 star is the prices. It’s very expensive you have a service fee, delivery fee, and you can leave a tip my food cost $13 but with the service and tip it was $19 and I did get free delivery but think about that it would have been with the $10 delivery. But considering no one else delivers I’m happy
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To many bugs

This app can barely function, I created a account and then it was frozen on making my order

Not sure about this

Apon initial review, I see many restaurants that I know are not open and taking orders. It makes me wonder how reliable this app may be. Will hold off on completing my registration.

Terrible

Terrible delivery fee terrible communication terrible everything

Taxes 🤢

The amount of taxes they get you with is ungodly, they usually tax double your food cost, it’s pretty ridiculous and a scam

Horrible

Customer Beware! OrangeCrate charged me for food that was never delivered. No response from customer service.

Transaction

I try to use Orange crate today and they try to charge me 4 differents amounts.

EXPENSIVE

Trash app! Over priced with fees!

The fees plus more fees is ridiculous

$12 in fees, on top on increased menu prices before the tip is ridiculous. I understand tipping well, but what the heck with the rest of the fees. This turned a $40 order into a $63 order... use door dash or grub hub instead.

Disappointed!!!

I live out in Radium Spring and was SO EXCITING to finally have a place be able to deliver out here...not only are the menu prices much higher, but the fees are RIDICULOUS!!!! I know you obviously have to pay more for it being delivered but Jesus $25 to have $9 worth of food delivered? I tried to do a different order because that price was crazy and it was $16 in tax, $5 to deliver, plus you have to tip the driver. It’s nuts. I’m so very disappointed
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Unacceptable

$50 for a pizza after your fees??? No way. App deleted, will never use this scam again.

Horrible

This is the worst app I’ve ever downloaded. Never works, hangs, no process. Fix it.

Horrible

They are horrible I ordered and my order was completely wrong and they didn’t give me my credit or money back

Don’t bother

Paid a huge amount for a simple menu item, after an hour my delivery was incorrect. 15 plus minutes trying to rectify the situation, add 30 minutes and I still don’t have dinner...and sending my two doesn’t make us for missing it the first time.

Review for app only

The app is horrible. It’s constantly lagging& glitching & it’s not the easiest to navigate. I have to enter my address in every time & I have to log in every single time. I hate the app. The service& experience aside from the app is good!

Check prices on their menu compared to restaurant menus

Check the prices on the OC menu compared to the restaurant’s menu. Orange Crate charges quite a bit more. For example, I was looking to order a sushi roll that costs 11.95 at the restaurant and it is 15.99 on orange crate. So they charge extra per meal and a delivery fee... 🤔. They also have non-existent customer service if there is a problem with your order. Do yourself a favor and check to see if grub hub, seamless, or door dash is in your area.
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Great service, great people

I’ve ordered hundreds of times from OrangeCrate. They’ve always been punctual, food delivered correctly, great customer service when I call in if there has been an issue. Food always comes to me in an insulated bag, which is more than I can say from the bigger services. If you’re looking to support local, this is great company to order from!
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