OrderGo Business

A comprehensive restaurant management tool designed for food service businesses, integrating POS, kitchen management, loyalty operations, and data analytics to drive efficient operations. **POS & Ordering** - Quick Order: Fast takeaway ordering with a streamlined workflow - Table Order: Select a table, enter guest count, and place dine-in orders effortlessly - Cashier Checkout: Accept payments via WeChat Pay, Alipay, Apple Pay, Line Pay, PromptPay, and cash **Kitchen Board** Real-time display of pending orders with full details and preparation status. Kitchen staff can update order progress with simple touch controls to improve service speed. **Order Management** - Full status tracking: Pending payment, confirmed, preparing, completed, and cancelled — all at a glance - Flexible filtering: Filter by order status, payment status, date range, and order type - Refund processing: Handle cancellations and refunds with complete audit logs **Menu Management** - Manage dishes: Add and edit items with pricing, images, and descriptions - Category management: Create and reorder menu categories - Specs & add-ons: Configure item variants and customization options - Inventory tracking: Monitor stock levels in real time with sold-out markers - Multi-language menus: Support for Chinese, English, and Thai content **Store Management** - Multi-store support: Brand admins can oversee all locations - Table management: Create zones, tables, and set seating capacity - Store configuration: Customize operating hours, service fees, and packing fees **Membership & Marketing** - Customer management: View profiles, purchase history, and membership tiers - Points system: Issue, adjust, and track loyalty points - Coupons: Create, distribute, and monitor coupon performance **Analytics & Reports** 8 report dimensions for complete business insights: - Business Overview: Revenue, order volume, and average order value - Profit Analysis: Item profitability and cost breakdown - Customer Rankings: Top customers by spending and frequency - Member Overview: Membership growth and engagement trends - Repurchase Analysis: Customer retention and repeat purchase rates - Slow-Selling Items: Low-performing item alerts - Customer Segmentation: New vs. returning customer analysis - Store Comparison: Cross-location performance benchmarks **Multi-Language Support** Available in Chinese, English, and Thai.