Fix the app
Do not purchase unless you want to pay twice.
Double payment for Ordo 2025
This resulted in double payment. Still looking for ways to recover $17.
Restore purchase doesn’t work
Paid for the app but claims only trial period
First time
This has even happened. I hope this gets fixed promptly.
Unresolved
Buggy
Won't restore purchase
helpful general app; I still miss the local version
Response from developer
There was an error in the app construct asking for payment to download, which should be free, with the content being charged for at the user's choice during the 14-day trial. That error has been corrected and the initial download is now at no cost. We apologize for this inconvenience. In order to correct the overcharge, please see refund procedure details at the Ordo App FAQ page on the PaulistPress.com website.
The error has been corrected and the initial download is free?
Basically the website refers me to ask for a refund from Apple, instead of you making the refund, which means the problem in the app was never really corrected, just redirect the issue by asking us to request a refund from Apple. Not quite nice of you. BTW.
Response from developer
There was an error in the app construct asking for payment to download, which should be free, with the content being charged for at the user's choice during the 14-day trial. That error has been corrected and the initial download is now at no cost. We apologize for this inconvenience. In order to correct the overcharge, please see refund procedure details at the Ordo App FAQ page on the PaulistPress.com website.
Missing info, double payment
Beyond the double payments, things mentioned and in print edition are not included. E.g. directives are not in the app. The day will tell you the directive 9 applies but no where can you find the directive.
Necrology is not included.
Monthly papal intention isn’t in every month. E.g. missing for Dec 2024.
Response from developer
(1) The app is advertised as the "General Ordo," which will not include diocesan-specific information, such as the necrology, etc. (2) There was an error in the app construct asking for payment to download, which should be free, with the content being charged for at the user's choice during the 14-day trial. That error has been corrected and the initial download is now at no cost. We apologize for this inconvenience. In order to correct the overcharge, please see refund procedure details at the Ordo App FAQ page on the PaulistPress.com website.
Erro
App tries to charge twice
Response from developer
There was an error in the app construct asking for payment to download, which should be free, with the content being charged for at the user's choice during the 14-day trial. That error has been corrected and the initial download is now at no cost. We apologize for this inconvenience. In order to correct the overcharge, please see refund procedure details at the Ordo App FAQ page on the PaulistPress.com website.
Need to fix an error
Response from developer
There was an error in the app construct asking for payment to download, which should be free, with the content being charged for at the user's choice during the 14-day trial. That error has been corrected and the initial download is now at no cost. We apologize for this inconvenience. In order to correct the overcharge, please see refund procedure details at the Ordo App FAQ page on the PaulistPress.com website.
