Complete Nonsense
My unit is now in the garbage can. Who makes a coffee machine that is borderline useless unless you are holding your phone w the app open. The app is buggy, won’t confirm ownership, won’t hook the unit up to wifi. Useless. The unit is a design nightmare as well. Not at all functional for every day use. Seems to be made out of spare parts from a Chinese coffee factory. Takes too long to brew. Too much maintenance. Just a fail. One use, in the garbage.
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Won’t connect
When I first got the machine, the app worked perfectly. Then one day, I couldn’t connect using the app on my iPhone. There appears to be revised app at App Store (ver1.4). However, when I try to download it, I get Vers 1.0 which I’ve had all along. Without the app working you can only use presets on the machine and you can’t adjust anything! Now when I try to set up the app, directions say turn on machine, set WiFi to blue, which I do, then when I go to next screen a warning comes up that says “you must be a registered owner to use this app” I look at the app and I am logged on! Can’t get past that warning. So, I’m not sure what going on with the app.
Very disappointing
Registered owner
Very disappointing
Registered owner
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Useless
I can’t even login. I have tried everything. Does not work on IOS. Machine itself doesn’t work without app for me either. I have been asking for a refund forever and nothing. If anyone is starting a lawsuit please count me in.
What happened?!
The coffee maker never connects to WiFi and thus one is not able to use the coffee machine.
It has so muck potential
The makers don’t care to fix it cause they already got their money and skipped town only to leave gullible people with a fancy looking coffee maker that doesn’t work.
It has so muck potential
The makers don’t care to fix it cause they already got their money and skipped town only to leave gullible people with a fancy looking coffee maker that doesn’t work.
Can’t connect
When trying to connect to the coffee’s wi-fi network, it says I have to be logged into an Orenda account, even though I’m already logged in to my account. So I can’t brew from the app, only by pressing the brew icon on the machine.
Doesn’t work. Period.
Every time I try to use it it says I’m not connected to device. So I try to set up WiFi just to have the app tell me I need to be logged in... which I am already. N way to get past it. No way to connect to device. Absolutely worthless app.
Worst app in history
I haven’t been able to connect via WiFi in weeks and no one from the company will respond to my emails. Sooo frustrated to spend this much money and have no control over the machine because you only have that via an app that never works!
FRAUD
The Orenda coffee brewer does not work, period. The brewer doesn’t work. The App doesn’t work. Further, the company doesn’t offer support or refund for the dysfunctional product they sell. Do not buy. Do not download. These people are corrupt thieves.
Machine leaks water everywhere
Don’t expect any warranty. The machine gets made and shipped from China. There is no US presence. They completely ignore you and after more than 6 months of complaining I still have a very expensive paperweight that leaks water and sprays coffee all over the kitchen and no refund in sight.
Very disappointed
Purchased the machine and for 1 month worked great. Now I had to put the machine to bed in its box and replace it with a Mr. Coffee (at least I have coffee!). 2 issues: 1) cannot sign into app since updated to 12.0. It gives me an asterisk that motions for a second and then no sign in after multiple trials. Just the sign-in screen starring at me 2) cannot get manual mode to even work any more- I hit the brew button and hear a click and then NOTHING. Sent video and emailed Orenda multiple times and no solution even to the app. I would be fine just using it as a manual single brew machine without the app but can’t. Shame on this product and business.
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WiFi issues
Used to connect and work great. Now it no longer does and the original iOS connection issues are still there.
Never connects to WiFi
Waited a year to get this.. looks great and makes great coffee, but will not connect to WiFi.. I have tried multiple times on multiple devices.. very disappointed.
WiFi issues
Recent app update took down my WiFi connection...App is brutual, looks like an elementary class designed it.
Don’t walk away... RUN!
Worked with support several times but could never get the app to connect. Coffee maker works with a default setting and makes great coffee though.
I ran about 5lbs of beans through it and the grinder burned out. Customer support has not bothered to respond since.
By the way, it took 1 1/2 years from the time I ordered it until I received it.
I ran about 5lbs of beans through it and the grinder burned out. Customer support has not bothered to respond since.
By the way, it took 1 1/2 years from the time I ordered it until I received it.
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Does Not Work - zero stars
Timer does not work, after much correspondence with their support team. Sending the unit back for a refund has been a disaster as well.
Doesn’t work, huge fail
This is obviously a very low quality app. When you skimp on development costs, this is what you get- an app that won’t let you register an account. And if it finally does, the setup process doesn’t work. I feel sorry for you if this company took your money like it did mine... throwing my brewer in the trash now :(
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No way to see what goes into the recipe
Why doesn’t this app allow you to actually see what goes into the recipe, and more importantly whether I have already modified it? Each time you go into the recipe, even after you’ve modified it, it looks like it’s the original one. Also, is there a way to go back to the original recipe? Really frustrating
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Great coffee but...
Finally received mine after 12 months of waiting. Looks cool. Connecting all the parts wasn’t that tough. The App is completely USELESS!! The Orrenda WiFi does NOT show up in the iOS WiFi network that is needed to set it up so I hope you like the default setting for the coffee cause that’s all you’re going to get. Also, it’s MESSY. The grounds spray everywhere and leak out of various places below the grinder. Form definitely beat out function but that’s what you get with a prototype. The coffee that came out was great though so at least it works, sorta.
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Manual needs revision, but mine’s working
The app had a problem with product ownership, but somehow gave me the option to claim it and now it’s working just fine. The manual could be more clear about all the included parts, have a “before first brew” section that directs you to the cleaning cycle first, and address all app anomalies.
App keeps crashing
Tough to connect to the device. Need to keep unplugging the machine to restart. My app keeps crashing on my iPhone X and now I can’t even change any recipes. Would be faster to just do pour over with my Hario
