Very good
Response from developer
Hello Hrudayara Raja, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing. If you have further queries or suggestions, please write to us at ios@matrimony.com.
TOTAL SCAM! DO NOT PAY! ❌
Response from developer
Hi Rahul Singh, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Login section issue
Response from developer
Hello, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Don’t take membership (fraud app)
Response from developer
Hi, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
App log out everyday
Update after 2 months:
Followed the guidelines, changed the password and after 2 months still no support from the team. They just close the ticket without even reaching out to the customer. Nowdays app logs out every time I open the app. Frustrating experience that too for a gold member.
Response from developer
Hi, thank you for rating our app. For feedback & suggestions, please call us at 8144998877/email us at helpdesk@bharatmatrimony.com to assist you further. We request that to kindly refer to and exercise the details as shared in our Bharat Matrimony guidelines (https://shorturl.at/S7aR6).
Fraud service
Response from developer
Hi, thank you for rating our app. For feedback & suggestions, please call us at 8144998877/email us at helpdesk@bharatmatrimony.com to assist you further. We request that to kindly refer to and exercise the details as shared in our Bharat Matrimony guidelines (https://shorturl.at/S7aR6).
App log out everyday
Response from developer
Hi, thank you for rating our app. For feedback & suggestions, please call us at 8144998877/email us at helpdesk@bharatmatrimony.com to assist you further. We request that to kindly refer to and exercise the details as shared in our Bharat Matrimony guidelines (https://shorturl.at/S7aR6).
Dont deserve a single star
Response from developer
Hello, sorry to hear that the app has encountered an error. To assist you further, we kindly request you to share your Matrimony ID and a screenshot of the issue to ios@matrimony.com. We request to kindly refer to https://shorturl.at/S7aR6 for FAQS. Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
App not opening
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Worst app
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Worst UX and Lots of glitches
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Caste category not updated
Response from developer
Hello Sandeep, We are sorry to hear that you are unable to find your caste. For your information the requested caste is available under our caste list. Please re-check the same. Please write to us at ios@matrimony.com along with your Matrimony ID. We assure you that we are always here to address your concern.
Basic functionality doesn’t work
Response from developer
Hello DebD, We are sorry to hear that you were not able to access your account. Please write to us at ios@matrimony.com along with your Matrimony ID. We assure you that we are always here to address your concern.
Not able to open App
Response from developer
Hi Prakash, We are sorry that our app does not work on your device. Can you give us more details about your issue or contact us at ios@matrimony.com. We will try to solve your problem.
Full of technical glitches
Response from developer
Hello peoplespk, we are sad to hear that you were not satisfied with your Bharat Matrimony experience. To serve you better, could you please share with us more information along with your Matrimony ID to ios@matrimony.com to get things investigated from our end. We look forward to your response.
App is not made for apple phones
Response from developer
Hi DfckIsThis, sorry for the inconvenience caused. Please write to us ios@matrimony.com along with your Matrimony Id to have things investigated from our end.
App Blanks in IOS
Response from developer
Hi Kamal Kiran, sorry to hear that the app has encountered an error. To assist you further, we kindly request you to share your Matrimony ID and share a screenshot of the issue to ios@matrimony.com
Application glitches
Response from developer
Hi Amar Dhal, sorry for the inconvenience caused. Please write to us ios@matrimony.com along with your Matrimony Id to have things investigated from our end.
It is keep crashing
Response from developer
Hello anjib Samantaray, we apologies for the inconvenience caused. We request you to share your Matrimony ID with us at ios@matrimony.com to address your concern related to photos.
Not recommended
Response from developer
Dear Customer, we regret the inconvenience caused. We have a DO NOT DISTURB setting that allows the users to manage the calls they receive daily. Kindly enable the DND service via the advanced settings option in the app.
