Orrstown Bank User Reviews

Orrstown Bank
Orrstown Bank
Orrstown Financial Services, Inc.

Customer Experience

Positive experience52.6% of reviews
Neutral7.2% of reviews
Negative experience40.1% of reviews

~ Based on 304 written reviews from the US App Store.

What users say

Is Orrstown Bank Safe?

Orrstown Bank appears mostly safe based on user ratings. AppsHunter Safety Score for Orrstown Bank is 80/100.

This assessment is based on 1,643 user ratings, with an App Store average of 4/5.

Safety Analysis

72.6% of ratings point to a safe experience
5.7% of ratings suggest some concerns
21.7% of ratings point to a risky experience

~ Based on 1,643 App Store ratings for Orrstown Bank.

Is Orrstown Bank Legit?

Orrstown Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Orrstown Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bank app

Easy to use and very convenient.

Balances

Would like to see actual balances on accounts on dashboard. Instead of having to open account to see.

App review

This app compared to other banking apps I’ve used is difficult to navigate and use. Also the app makes it difficult to send money peer to peer. Overall very dissatisfied with the functionality and user friendliness of this Orrstown Bank app

Terrible

Keep trying to do a mobile deposit and it keeps saying I have to be logged in. I’m already logged in.

Disappointing

Since its merger with People’s Bank, the Orrstown Bank app is not as good it was. When I do get it to work, it’s “sluggish” to say the least. When it locks up, I’ve had to go to the branch for a teller to perform such functions as print statements and retrieve passwords.

Trying to reach the Orrstown “Help Desk” is a joke. Their phone system can’t receive incoming calls. Which means another trip to the branch. Your phone system and IT Network both reek of “Low Bidder.”


Update 8/6/2026: if I could give Orrstown a rating of less than zero.,
I would.

Thanks to your closing two accounts, checking and Money Market, I’m forced to visit the Cockeysville branch daily for assistance in paying bills for a decedent whose estate I administer.

The staff at your Cockeysville Branch - Duane, Brianna, Martha - are wonderfully helpful.

Your mobile banking app only adds insult to the injury of losing my loved one.

. - Jon Acton
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Best app ever

Best banking app on the App Store

It’s a Good App

The app is fairly easy to navigate. I have not had any issues with it.

Terrible

This is worse than 1990s online banking. Do better!

Great app

This app does what a banking app should. Great feature set.

Wishing for the old version

We are considering changing banks because of the app. We wish there were photos of the checks like the old version.

Easy

Easy to use

Happy Camper

Good reliable system. Happy with service.

No dark mode.

No dark mode.

Great Banking App

This is a great banking app. I have no problems.

Easy to Use

I use the app regularly and it is easy to use which makes it easy to keep track of my accounts.

Business Accounts

Outstanding Performance always works! Thank you!

review

does not acknowledge pictures of checks well

Dependable

Excellent App. Easy to use.

Raymond

Best banking app I’ve ever used. I will always recommend Orrstown Bank before any other bank hands down. 👍🏻

24 hour bank

It is nice to transfer money and pay bills whenever you have time. Just remember it can take a few days to process so try to plan ahead.