Oscar Enterprise User Reviews

Name: Oscar Enterprise
Rating: 5 (2 reviews)

Oscar Enterprise

Oscar Senior s.r.o.

🌟 Lifestyle

🌐 Social Networking

Customer Experience

Positive experience30.0% of reviews

Neutral0.0% of reviews

Negative experience70.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Oscar Enterprise Safe?

Not enough ratings yet to assess Oscar Enterprise.

Is Oscar Enterprise Legit?

Oscar Enterprise appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Oscar Enterprise is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Simplicity at its best

Oscar Senior is a fantastic app that has made connecting with my elderly loved ones a breeze. The user-friendly interface and simplified design make it easy for them to navigate and engage with the app's features. I love how it enables video calls, messaging, and even provides access to news and entertainment content! 5 Stars!

Mynameiszaxhbruuj

3 years ago

Didn’t work for me at all

Very frustrating to set up. Lots of typos in the information undermines my confidence in the whole thing.

Titosfriend

5 years ago

Response from developer

Hello Titosfriend, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team

Admin Ability Broken

The promise of this App is pretty great, and what I have gotten it to do so far has been exactly what I need.
BUT, when the senior requests help, and the care giver accepts the request, it works until you exit and relaunch. If you exit the program, admin access to the senior’s device is gone. The only way that the senior can give it back is to remove the request and then request remote help again. Can’t wait until it works all the way through.

ElFud

6 years ago

Response from developer

Hello ElFud, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team

No Video Chat

I just deleted this app after spending hours trying to figure out how to video chat with this app on my iPad to no avail. This app is not worth a dime to me without being able to video chat with my 94 year old mother. ☹️

JAH-1960

6 years ago

Response from developer

Hello JAH-1960, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team

Unique concept

An amazing application. Very easy to use and such a great app to keep family communication flows thoroughly

anachan1102

8 years ago

Response from developer

Hello BunnyHop14, thank you for your review! - Oscar Senior Team

Deceptive Subscription Practice

This company uses auto renew to take payments from you if you forget to cancel your subscription, without the courtesy of a reminder email. It then hides behind terms and condition to refuse to issue a refund for the paltry $9.99. Aside from this, the app was fiddly to set up and often needed resetting on the “senior” device. In the end it was easier to teach the “senior” to use a normal iPad for video calls and photos, which has been much more reliable.

Flyer123874

8 years ago

Brilliant idea and worth downloading

This app is exactly what I was looking for. Once you completed the sign up process , you will get instantly intrigued by how well it works. 4/5.

BunnyHop14

8 years ago

Response from developer

Hello BunnyHop14, thank you for your review! - Oscar Senior Team

Great idea, poor execution.

Such an excellent idea, but such a disappointingly frustrating experience. I’m completely tech savvy, I work in tech, but the setup experience of this app is ridiculous. It’s unclear and full of gotchas... so, despite reading every word on the Oscar Senior support site; I still haven’t been able to set this up. Very disappointed.

Mark1591

9 years ago

Keeps crashing when I touch settings

I was so excited about this app- but there are just so many issues. The biggest one is that I can't even get into my settings on the phone app to add apps or do anything at all! It just crashes and disappears. What a great concept! Come on, fix this!!! Thanks!

Rrainesong

10 years ago

Response from developer

Hello Rrainesong, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team

Bait & Switch - Undisclosed $10/Month Subscription

This app appeared to be free, and had ZERO REFERENCES to any in-app purchases, and NO DISCLOSURE in the description in the App Store listing that there will be any cost at all. It just gives an amazing description of what can supposedly be done with the app to help care for an elderly family member from a distance.

But immediately after registering (which requires sending private/personal info like DOB, etc, off to their offices in the Czech Republic, you get a "welcome screen"...and it tells you that you are on the "free" plan...but allow those amazing-sounding features from the description SEEM TO ONLY BE AVAILABLE IF YOU SIGN UP FOR AN ANNUAL CONTRACT FOR $110.00 (US), OR MONTHLY FOR $10/MONTH!!!

I don't mind developers earning money from their creations, but there was ZERO disclosure ANYWHERE in the materials before signing up (including the full terms of service, which I read first, and there is no mention of an annual subscription to get the benefits they describe in their app). They do, however, specify that if you have a legal case against them...well, good luck with that (since it's required to be held on the Czech Republic, and must be conducted in the Czech language).

Unless and until they change their public disclosure about what you need to pay, I recommend staying away from this app (and I will report to Apple these deceptive "bait and switch" business practices).

The app had promise, but I feel like I can't trust these developers after such a deceptive and unethical move....really developers???? How long after your launch did you think it would take for someone to call you out for this? I hope you learn from your mistake, but I for one won't be a customer.

nikkoesq

10 years ago

Response from developer

Hello nikkoesq, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team