Osmo Detective Agency User Reviews
Customer Experience
~ Based on 52 written reviews from the US App Store.
What users say
Summarized from real user reviews of Osmo Detective Agency. Based on 470 reviews and a 4.1/5 average, it highlights the 6 positives and 8 negatives reviewers mention most about this game.
Positive things
- 🎮Engaging and fun gameplay experience
- 📚Educational content for children
- 🎯Interactive learning with physical components
- 👨👩👧👦Appeals to wide age range including adults
- 🌍Interesting maps and locations
- ✨Amazing when functioning properly
Negative things
- 🐛Magnifying glass detection issues
- 📱Compatibility problems with newer iOS versions
- ⏱️Long loading times and connectivity issues
- 🎯Strict map setup requirements
- ❌No customer service or support
- 🔌Product no longer actively maintained
- 🎤Auto-read feature doesn't work reliably
- 🔄Game resets progress unexpectedly
Is Osmo Detective Agency Safe?
Osmo Detective Agency appears mostly safe based on user ratings. AppsHunter Safety Score for Osmo Detective Agency is 82/100.
This assessment is based on 470 user ratings, with an App Store average of 4.1/5.
Safety Analysis
~ Based on 470 App Store ratings for Osmo Detective Agency.
Is Osmo Detective Agency Legit?
Osmo Detective Agency appears to be a legitimate app. AppsHunter Legitimacy Score for Osmo Detective Agency is 95/100.
Based on 95 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It’s May of 2026, so they have had time to update. That it doesn’t work with 2025 models is a deliberate choice to mislead. FAQs and product listings frequently mention “compatible with most IPad models”; which is a lie. TLDR hasn’t been updated in two years. Doesn’t work with 2025 IPad 11.
Multiple articles explaining this situation. When they do work they are amazing apps
We bought this game recently for our child after having 5 or 6 other Osmo products. It seems their company is out of business or something because the games do not work anymore, and you can NOT play them until the company sends you a code via email. So even though we bought a tangible box for this game and needed to just download the app to connect, the product does not work. Take this company off your App Store. Their products are no longer active.
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Got it a year ago, and now it barely picks up the magnifying glass! God, the coding one too, they just don’t seem to work right!
This is me, Madison Marie Leslie. I really love that app. and a companion is really cool. I’m glad I found one of the apps to use on the iPhone app that you have on the phone and I can use it to do that for my phone and I have an iPad Air and I have my phone and a tablet so I can play games with it. Ciao!
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I Love ❤️ The Game But Now I’m Moving on to 4th Grade. Which Means That I know How to Multiply ✖️ So I can access Settings. But I don’t Want To. So Please 🙏🏻 fix it. Overall It’s Fine. No bugs for me. I just wish that the game was a little bit more… interesting 🤔 if that’s to much to ask. I got bored 😑 after 30 minutes. Great game overall!
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My daughter loves the game but the auto read text does not work, so she needs us to sit next to her and read everything out loud to her. Connecting to Osmo World also doesn’t always work, it’s very frustrating for my little one.
I put the map in front of my phone and it didn’t load. I tried multiple times but it wouldn’t work. Like what am I supposed to do at 1:00 in the morning with my best friend!?!?!?!!
So I was so excited to play this game because I haven’t played it in so long! I was setting up my map, and I just kind of gave up because it is very like strict and it wants you to make it like perfect so it doesn’t recognize it and I and I’ve been sitting here for like almost like 30 minutes and I’m getting annoyed.
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Man. That’s a lot of good maps! ADD UPDATE I WANT MORE MAPS!!!!!! You might have to make a chapter 2 or something but still. I want more maps! Please?
Why do I always go to rio I want to go somewhere different
When my child first played it he loved it the game is so awesome
I’m absolutely in love with this game and it works great just whenever I pick up the magnifying glass it reminds to have but I’m not using it so could you maybe fix that
So cool yes I’m a kid
It’s amazing really. From time to time little things don’t work but I know how to fix it.
Based off the negative reviews it seems like a lot of the past bugs have been fixed. Kids love it
Il ne détecte pas les fleurs en bas à droite dans Paris. Svp à corriger!
If the magnifying glass would stay on one thing it would be 5 stars but sadly not
I got this game for my birthday and I love it so much and I’m happy! LOVeit 😍😍🥳🎁🎁😘🎉🎂🥳🎈🎊🎁 I’m 8year old
My kid played this game for 10 hours straight if you have the money buy it
