STONE AGE APP & NO ANDROID VERSION…
ITS 2026 GET AN ANDROID VERSION!!!!!!
Intermittent BLUE TOOTH connectivity!
Have to toggle BT off/on multiple times or even FORGET DEVICE on IPhone/IPAD TO CONNECT, EVERY TIME!!!
MAKE SURE U HAVE the BT PIN COMMITTED to MEMORY because U WILL NEED IT, FREQUNTLY!
Toggling the Foot off/on SOMETIMES works.
END USER has VERY limited function,
WE HAVE to go to PROSTHETIST to make changes to incline & stair settings??? REALLY???
UNABLE to delete prior Devices. So it always defaults to the FIRST DEVICE.
For the amount of MONEY WE INVEST in the DEVICE, OSSUR SHOULD make the APP USER FRIENDLY with SENSIBLE & COMPLETE END USER FUNCTIONS!!!!!!
GET AN ANDROID VERSION!!!
ONE of, if not THE WORST APPS EVER CREATED!!!
Intermittent BLUE TOOTH connectivity!
Have to toggle BT off/on multiple times or even FORGET DEVICE on IPhone/IPAD TO CONNECT, EVERY TIME!!!
MAKE SURE U HAVE the BT PIN COMMITTED to MEMORY because U WILL NEED IT, FREQUNTLY!
Toggling the Foot off/on SOMETIMES works.
END USER has VERY limited function,
WE HAVE to go to PROSTHETIST to make changes to incline & stair settings??? REALLY???
UNABLE to delete prior Devices. So it always defaults to the FIRST DEVICE.
For the amount of MONEY WE INVEST in the DEVICE, OSSUR SHOULD make the APP USER FRIENDLY with SENSIBLE & COMPLETE END USER FUNCTIONS!!!!!!
GET AN ANDROID VERSION!!!
ONE of, if not THE WORST APPS EVER CREATED!!!
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App not working
Logged out of the app and unable to log back in, password reset also doesn’t work.
Was good till it wasn’t
Was working fine and allowing connection to my leg prior to the latest update. Now I’m not able to use the app at all after the update as the app will open, freeze, then crash. If I uninstall to try to revert the the previous version that worked I will lose all of my custom settings that are in place for various activities. Fix the app please!!!!!
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Foot
I love my new foot. I dislike the App. I have to delete the app once a week and reset everything. This is very frustrating. I have to set my foot up to my shoes all over again. This is frustrating because I have my foot set to exercise mode and then have to reset it. Is this something that can be fixed?
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Needs fixing
Please for the love of god sort this app out. As iOS has updated the app disconnect every two minutes and makes using it a real pain. I have tried all the usual fixes or reinstalling the app, forgetting the device to re-pair and once you connect and align the foot via the app moments later you hear the chime as it disconnects again. It also disconnects if you use the photo app or FaceTime. It is a real problem and needs addressing
Also adding a preset feature would be a massive help for example preset 1 would be a type of shoe, preset two my work boots. It would not be a difficult part to write into an app and I would make the process so much easier than the clunky sliding bar or auto align which doesn’t always get it right.
Also adding a preset feature would be a massive help for example preset 1 would be a type of shoe, preset two my work boots. It would not be a difficult part to write into an app and I would make the process so much easier than the clunky sliding bar or auto align which doesn’t always get it right.
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