OTA Unibox

OTA Unibox brings every guest conversation from Agoda, Booking.com, Airbnb and Trip.com into one inbox, so your team can answer guests quickly and nothing slips through. Made for front-desk, homestay and rental staff who answer guests between other jobs, and for owners and managers who keep an eye on the conversations. ONE INBOX FOR EVERY CHANNEL Messages from all your connected booking sites appear in a single list. Each conversation shows which site the guest booked through, so you no longer switch between apps. KNOW WHO YOU ARE TALKING TO Every conversation is linked to its booking. Open the booking details inside the conversation to see the channel, stay dates and status. Hide them again when you just want to read and reply. NEVER MISS A GUEST Get a notification for each new guest message, new booking and cancellation. Turn each type on or off in Settings to suit your role. FIND THE RIGHT GUESTS FAST Filter the inbox by booking status (Arriving, Staying now, Checked out, Cancelled) and by property. REPLY IN SECONDS WITH TEMPLATES Insert a saved reply with one tap. Templates fill in the guest's name, check-in and check-out dates and property name for you. Admins can create and edit templates for the whole team. BUILT FOR THE PHONE Native controls on iPhone, support for light and dark mode, and a layout designed for one-handed use. You stay signed in as long as you open the app regularly. PLEASE NOTE Unibox is for businesses that use the OTA Unibox service. Registration via App shall be available in next version.