My Oticon Hearing Aides No Longer Work!
THANKS APPLE!!! Now my Oticon hearing aides no longer work!! Why? Is Apple planning their own brand and wanting to force everyone to use something they make?
One star - if I could give 0 stars, I would!
One star - if I could give 0 stars, I would!
Disconnecting
4 years after the known issue with this streamer and yet still nothing resolved. This is crucial to my job as a deaf person and it’s effecting my performance. Please fix the issue.
Volume control goes out
I had this app with my 8-plus and it worked great. Now with my 11 the volume control stops and I consistently have to restart my phone or try and control it from the app. I can’t always do that. Please fix this. I need it to work
Doesn’t work with iPad
Bluetooth connects with streamer. Oticon just sits there with + and -. Icons for ear and people, but it does nothing. Tried uninstalling then reinstalling. Useless on iPad. Works only with iPhone.
Giving it Five Star
I have iPhone 8 Plus this is definitely work for me. Because when somebody call you on he phone couldn’t hear people from background only on the phone. Also I have ConnectLine Tv Adaptor it so amazing..
Oticon just can’t seem to keep up
None of the selections in the app configuration menu function as specified.
Now, I can’t control call or streaming volume from my phone. I have to do it via the app, which is locked on a certain screen during a call. Running 1.3.1-always keep app versions current. Now checking with oticon directly to see if there’s a firmware update for the streamer unit. The streamer and app have consistently not functioned well in the 2 1/2 years I’ve been using. Have swapped streamer units also.
Now, I can’t control call or streaming volume from my phone. I have to do it via the app, which is locked on a certain screen during a call. Running 1.3.1-always keep app versions current. Now checking with oticon directly to see if there’s a firmware update for the streamer unit. The streamer and app have consistently not functioned well in the 2 1/2 years I’ve been using. Have swapped streamer units also.
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Piece of dump
The cheap owners of this wretched little company charge a ton for equipment they won’t update. When the Bluetooth is on and the device is on (and noticed by the iPhone) it won’t line up for music. On the 6th Thursday of the month, sometimes it will Work on a day when Trump isn’t tweeting and Hillary has a clue. In other words, PIECE OF DUMP.
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This is a useless app
Directions might help, but it appears to add no value to what my Bluetooth streamer and hearing aids already do. I am deleting it. It's a waste of effort as far as I can see.
Needs Work!
There is always a problem with the App. Every time Apple upgrades software, the Bluetooth toggle doesn't work. I have deleted and reinstalled, and that doesn't work. For the $6,000 I paid for hearing aids, I sure expected better service...
Streamer issues
When IOS have been updated new version so fast, everyone including myself are suffering in hearing world. We are all going back to silence society again. Our rights, freedom, equality to hear are abusing and violating! Where all taxes were collected in millions may be in billion over the years by all phones companies, which under the special taxes for deaf and hard of hearing? It is time to stand up and raise the voices. Let's start the class actions against all big corporations, or whoever accountable collect those taxes on communication firms.
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ConnectLine Take it to Face Book let it be known
Ok I went to face book and contacted Oticon they have done an update on the Oticon streamer and I went back to my hearing specialist and she did another update on my streamer I repaired it with my iPhone 6s and now its working like it should. So happy it's working again. So have the update redone everyone will be happy.
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Solution to the problem
Recently purchased an iPhone 7. The first issue I had was my Streamer Pro would connect and disconnect. It would also drop called as well. I though oh no, now what am I going to do. Went back to the store I bought the phone and they couldn't help. Went to apple store tech support. They couldn't help either. I was starting to think I may have to go back to an iPhone 5 which I know works. I called my Audiologist who got me in right away. She called Oticon support. Oticon is aware of the problem. There is a fix though. My Audiologist downloaded updated software to my Streamer Pro. You need V 1.3 loaded. She also dowloaded the 3 hearing programs again to my Streamer. I in turn needed to re-pair my Streamer with my TV and Computer. Everythng is working perfectly again. Follow my lead and you too will get the problem fixed. It requires your Audiologist to download new software V 1.3
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Junk
If I could give this zero stars I would. Used to be awesome product until iOS 9.3.2 came out. Constant dropped connectivity. My car and work phone Bluetooth never drops connectivity but calls from iPhone randomly will drop Bluetooth connectivity and just as randomly will reconnect. I want to go to newer iOS ready aids but I can't afford it. Please fix this mess and allow the users to upgrade their firmware themselves.
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Needs an update or replacement
This app was last updated in December, 2016. At that time it worked. iOS has been updated 2-3 times since then, each time making this app lose functionality until it doesn't work at all. Oticon keeps promising that their tech support will get back to me but they never do. Now my Streamer Pro is useless because of this software and there is nothing I can do about it. In my opinion, if they can't fix or replace the software, they should let me return the useless hardware.
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It doesn't work
I wish I had read the reviews before buying this expensive piece of equipment that was supposed to improve my hearing. It drops the connection with my iPhone 6 in the middle of phone calls. It will not connect with my music on my phone, nor with the radio. Apple and Oticon must come up with a fix, or some kind of law suit is in order.
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Pricing Streamer & iPhone Issue
Oticon needs to work with Apple to resolve this issue. I have read the prior reviews plus what I have seen in the Apple Community. My only reason for have Oticon was because of the Bluetooth capability with iPhone. Oticon needs to stay current and provide a means of getting firmware updates to users who have a streamer. I believe there is an alternative that my audiologist wants me to try out that has Bluetooth capability. It is not Oticon. Maybe it is time for me to invest in a new hear aid and streamer type appliance that is not Oticon. Apple will continue to upgrade. I think Oticon needs to get up to speed or get off the playing field.
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Used to work
With my iPhone 5s but disconnects and reconnects constantly with my 6s.
The streamer costs way too much for this terrible app. I expect more from a product this expensive.
The streamer costs way too much for this terrible app. I expect more from a product this expensive.
fix the problem
I use the Oticon Streamer Pro 1.3 to connect to my iPhone 6.
I had problems with with my streamer connecting to my iPhone.
After updating the Ios my Streamer has dropped calls, switched from the streamer to the Iphone in the middle of the call, and it would also start streaming music.
After several weeks of trying to get Oticon to respond and a visit to my Audiologist. I found out the problem was with that new Ios was causing these problems.
Is there anyone at Apple that is aware of these problems.
It is very annoying that Oticon has known about these problem but will not share this vital information with the users of their products
I had problems with with my streamer connecting to my iPhone.
After updating the Ios my Streamer has dropped calls, switched from the streamer to the Iphone in the middle of the call, and it would also start streaming music.
After several weeks of trying to get Oticon to respond and a visit to my Audiologist. I found out the problem was with that new Ios was causing these problems.
Is there anyone at Apple that is aware of these problems.
It is very annoying that Oticon has known about these problem but will not share this vital information with the users of their products
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Worst app ever!
Not only is this a totally worthless second-thought of an app (everyone else has an app, guess we should crank one out too), but it interacts with ever other app on my iPhone 6s. Terrible piece of junk. How did Oticon sink this low? I always thought they were the top of the line when it came to hearing aids. This app sure doesn't reflect that.
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Keeps turning on and off since iOS 9 update please fix
Please fix this problem
