Otis Home User Reviews

Customer Experience

Positive experience4.8% of reviews
Neutral4.8% of reviews
Negative experience90.5% of reviews

~ Based on 21 written reviews from the US App Store.

Is Otis Home Safe?

Otis Home appears safe based on user ratings. AppsHunter Safety Score for Otis Home is 91/100.

This assessment is based on 271 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
1.5% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 271 App Store ratings for Otis Home.

Is Otis Home Legit?

Otis Home appears to be a legitimate app. AppsHunter Legitimacy Score for Otis Home is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Log in error

I can’t seem to log in it keeps saying error message and I have e tried everything deleting the app reinstalling the app, changing email, forgot password, nothing works ! Someone help

Porque quieren que registre otra correo

Use la app un tiempo quise volver a poner a funcionar mis Cámaras y resulta que no lee según mi
Correo a fuerza tengo que a hacer otra cuenta con otro correo muy mal pero prefiero comprar otras cámaras a estar batallando con cuentas y cuentas bye

Otis app Down

Still down

Haven’t been able to use

Isn’t letting me use it or login or anything






What’s going on I’ve been waiting for months now

Unable to log into account

I haven’t been able to log into my account or reset my password, although I still get notifications from my camera (of course I can’t access them to see)

Can’t log in

The app doesn’t work anymore. Don’t download this app.

Cannot log into my account please help

Cannot log into my account

Help signing in

I can’t sign in now

Kicked me out

Can’t login to app. Nothing has changed. Just stopped working. Worthless

Can no longer log intoy account

I have been trying to log on for a week straight and I can no longer log in it says there was an error logging in. I tried resetting my password and got another error message. I deleted the app and reinstalled it got the same message. I installed on my other phone and tried creating a new account and still got an error message! There is no customer support to contact anyone about this issue.
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Login Issues

I haven’t been able to log in for days. Did the company shut down?

Can’t even log in to my account anymore!!!!

I tried logging in for the past week and it keeps saying “there was an error signing in. Please try again later.” I tried resetting the password and it said the same thing. I deleted the app and the same thing!! They don’t even have a phone number or a support team to help you. Will be disconnecting my cameras and throwing them away!!!!!!!!
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All the reviews are true.

PLEASE DO NOT BUY. There are no videos on how to set this camera up. The app sent me a verification link and it shows up as invalid. The app loads but there’s no “next step” to setting up my camera. SAVE YOUR MONEY

Scam

Otis is a scam. They aren’t even a real thing. On the app you click on most things and they are all either deleted or nothing ever loads same as on the website. This is really a sprint home camera because I seen the sprint logo was covered. At least I payed like four bucks for this at a discount mall but still scam! There’s no videos anywhere about the Otis camera just straight scammers yall are!
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Waste of money

Will not let you set up with no email reply to verify and no customer service to fix problem

doo doo

Created an account but it won’t even send a verification email. When you try to sign in it says you can’t until you verify your email. Make it make sense please!

Trash

It won’t even let me set up the account because it won’t send me the verification email 🙄🙄

cant even connect

i bought 2 cameras and with both i make it all the way to "adding device to account" and it doesnt it just says unable to pair🤦🏾‍♀️

Camera

The camera goes out of focus constantly! Not worth the money.

Horrible!

Horrible!