Ottawa Sun User Reviews

Customer Experience

Positive experience3.6% of reviews
Neutral0.0% of reviews
Negative experience96.4% of reviews

~ Based on 28 written reviews from the US App Store.

Is Ottawa Sun Safe?

Not enough ratings yet to assess Ottawa Sun.

Is Ottawa Sun Legit?

Ottawa Sun appears to be a legitimate app. AppsHunter Legitimacy Score for Ottawa Sun is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst update ever!

This stinks! You had a beautiful app, which worked well and gave me a whole lot of news sports up at local stuff, Canada, wide world news. I was happy to subscribe to it because I got my moneys worth. This “update“ has taken you so.back it is ridiculous. I’ve paid those month’s subscription for the Ottawa Sun App but can’t access articles that are supposed to be from the Ottawa Sun! I’m canceling my subscription. I will use CBC News which me read any article for free!
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News that's a YEAR old?

Huge step backwards. Most articles are from 11-12 months ago. No search for specific articles. Baits you with content that is now behind a pay wall, which the old app never did. Far fewer categories-- no "life" or "auto," and even the sunshine girls are missing. App doesn't even respond to light / dark mode settings. I only used this app for local Ottawa news but now I have to hunt for it; all the default articles are Toronto even though I selected "Ottawa" during setup. I'm ditching this app. CBC and CTV can give me what I want without all the "You Said It" op-ed junk. This app should have been tested in beta. Awful.
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Crap App does not load

Crap app. Newsfeed no longer loads. Just twirling…

Deleted app and downloaded again. Same problem.

Crap app

Worst app ever

Pages do not load, some articles are months old, and app freezes constantly.

So I keep writing this

Only can read one article the the rest will not load. Different section have stories from months before and will not update.so still having trouble and know can not even finish one article as app freezes.

App is slow and freezes

This app is slow and constantly freezes. Frustrating to use.

Response from developer

Hello! Please be advised that we have been experiencing technical issues with the Ottawa Sun Mobile App which may have resulted in consistent crashing. We sincerely apologize for any inconvenience this may have caused. The issues have since been resolved with a new version that offers a seamless experience. You can now download the new version 4.4.2 through App Store. We value your feedback and thank you for your continued support and readership.

Same thing everyone else is saying

They did an update, it stopped working. People are paying for their online subscription and it never works. You’d think that would be a pretty big concern, right? Well, no, if you try to email the provided address for feedback, several times even, you will not even receive a response. Almost a full month of paying for something that can not be used, and haven’t even received a response. Cant say I would recommend.
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Useless app since update.

Junk!

BAD update!

Freezes on a white screen when opening articles. Causes iPhone to crash and shut down! Useless now. Notorious for bad updates.

App does not work on iPhone anymore.

Latest version will not let u access sections.
Since ur update 4 days ago. Can not open sections on iPhone. Testing not done? Useless!!! And u are charging for it!!!

Does anyone read these. Impossible to reach

What happened

Your app won’t open any articles. It crashed my phone when I waited to see if something would open.

Crashes phone

The app crashes the iphone

App unusable in last week.

Came to find out they did an update a week ago. It’s now garbage

App crashes phone everytime

Please fix

Causes phone to crash

Latest version causes phone to crash, starts with empty content then phone reboots. I removed the app until it’s fixed.

The app no longer works-please fix it!!!

The app no longer works so please fix it ASAP!!

Why Bother?

This is a terrible app. I paid for a subscription, but every time I open it, it crashes when I click on an article, and forces my iPad to reboot. Why not just deep-six the whole app and start over?
(It’s a shame because I’ve always liked the Sun papers.)

No longer working

Had this app for years on my iPhone. Recently it has stopped working. If I click on a story the app goes to a blank white screen. Delete and reinstall does not fix the issue.

Bad app

Would have paid for a subscription but the app is so unreliable it’s not even worth the space it occupies on my phone

No longer working

Had this app for over a year. March 23, 2020 did an update. No longer working. Downloaded update on March 26 and still not working.