OU Study User Reviews

Customer Experience

Positive experience14.3% of reviews
Neutral15.9% of reviews
Negative experience69.8% of reviews

~ Based on 63 written reviews from the US App Store.

Is OU Study Safe?

Not enough ratings yet to assess OU Study.

Is OU Study Legit?

OU Study appears to be a legitimate app. AppsHunter Legitimacy Score for OU Study is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No sign up

Can’t log in on original account, can’t sign up with new account! Says “password can not be based on a dictionary word” tried random letters and numbers….. same thing

No point to this app

I don’t even know why they made this app - to do almost everything it sends you to your mobile browser. With virtually no functionality in the app just go to the OU mobile site instead. At least there’s no lag.

Slow, dated and desperately in need of a serious update.

Frankly, considering the cost of a university education in this day and age, you’d assume you’d at least get a functional app to aid your studies. This is the slowest to load, clunkiest and most anti-user app I have ever attempted to use for education. Things take a solid minute to load on a strong internet connection. Lots of the time, videos just won’t play, meaning I either spend 5 minutes of my very limited study time trying to dig out the relevant page on the website or I just skip over it and hope it wasn’t imperative. In the world we live in, a government backed organisation like the OU could surely have a decent, reliable app made for its students. Unfortunately a pock on the otherwise magnificent work of the Open University.
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Not good

It doesn’t work properly … some things don’t link to the OU website such as video and some audio resources.
And also the forum part doesn’t seem to work properly either.

Needs improvement

I keep trying to use the app it either doesn’t load or when it does get to My modules it is incredibly slow

really wish i had a good word to say

i really wish this app worked, i think it could be so helpful for many things, but the home screen doesn’t even load and i have sat in the app for over an hour with nothing more than a white screen and blue ‘OU study’ banner. really disappointed.

It’s okay.

It’s user friendly. An easy place to view certain areas quicker than you would online. Like navigating from the planner to assessments. But my goodness it’s painfully slow. I have to restart numerous times to get it to work.

Do not recommend

Has zero benefit over using safari on the phone, it’s very slow and you cannot access tutorials on it.

Dissappointed

The app does not work and its not reliable in any type a shape or form. Complete disaster. Please update the app we need it as students.

Poor

Interactive activities don’t work and videos don’t always load. As students are forced to use online resources as their main means of study this is extremely poor. I’m especially irritated given that the OU has had years to sort out these issues and charges students thousands of pounds for substandard resources.
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Not functional, poor interface

Not functional and poor interface. Modules are a mess to navigate. Quizzes don’t work half the time. Pathetic overall. Btw, this is the second time I’ve reviewed this app, seems my first review was deleted. Makes me wonder why… this time I will take a screenshot!

Why is this app even exists?

The app just directs you to the OU webpage making you login twice. No point to have it.

Would give no stars is possible

App doesn’t even work, like at all. Says I’m enrolled in no modules which, I am enrolled in more than one.

Doesn’t work at all

Every time I log in and select a module, the app just crashes and restarts. Unfortunate that we can’t have access to a useful app, especially considering students pay a lot of money to study. Even just basic functionality would be extremely helpful, but the app simply doesn’t work. Using the website is fine but not always accessible, so having the app maybe having the ability to listen to recordings or view resources like exam papers etc would be good. Hopefully the OU can work on implementing these adjustments to help their students.
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Need improves

It almost always fails

For the love of god update it

I can’t do my work properly because every time I go on the app the pages refuse to load. I even deleted the app and re-downloaded it but it is still the same. It was working fine before the last update, why on earth has it not been updated since?

How is it still so bad?

This app has the potential to be so much better than it is. I’m a bit perplexed as to why it’s so bad (for all the reasons already outlined by so many other reviews) when the OU has been operating online for so long. Sort it out please, it’s well within the Open University’s capabilities.

Unusable

Unusable app, useless in this state.

Great but it’s not working atm

I really like this app and have been using it for my four modules so far, however the latest update is not working properly. The screen doesn’t load at all sometimes so that is the main issue for me. I have to write a review to raise this issue because the app hasn’t been updated since. Otherwise it is great when it’s working.
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Unreliable and non inclusive

Might work for people with newer phones / operating systems but for the rest of us it’s a waste of time. Planned to catch up on my work over 2 long journeys but the app kept crashing. Now really behind in an already busy and stressful month.