Broken and unusable
If I’m paying 100s for a ticket I expect the app to be somewhat on par to the price. Extremely broken, information and schedules disappearing, artists marked with no events despite being on the schedule, difficult to navigate overall.
Decent, but could be better
I wanted to see what the terms are for the $5 discount at the concession stands when using a Chase card. The notification didn’t provide a link to the terms. Also, when making a “food list,” it would’ve been nice to be able to see where the vendors are located. Mobile ordering would’ve been nice too. I feel if it’s not ready, then there shouldn’t have been a button for it.
I do like the notifications for the bands I wanted to see.
I do like the notifications for the bands I wanted to see.
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Paid app
I’m not paying for this.
Not a great user experience
Where the map on the app?!
Set times came out hella late
Viewing your schedule isn’t easy to navigate or read when I need to scroll up and down and left and right.
Set times came out hella late
Viewing your schedule isn’t easy to navigate or read when I need to scroll up and down and left and right.
Yikes
This new update needs lots of work. I think it was released too soon. Schedule isn’t there. Can’t add artists. Can’t sync with others. It’s not really helpful at all. Please try again.
Won’t download
Ap won’t download. Error message says “can’t download due to billing problem”.
Lame
Lame
Buggy
Buggy app. Random scrolling in schedule
Mediocre
Finding particular food vendors is nearly impossible. The restaurants that work to bring their special dishes and tastes to this should have their own dedicated app.
The map is put together like a grade school project. Doesn’t scale easily; snaps back to tiny type and icons all thee time
On a small phone this is unreadable. Barely better on a large iPad.
They better have the printed brochures when I go in!Espy*88
The map is put together like a grade school project. Doesn’t scale easily; snaps back to tiny type and icons all thee time
On a small phone this is unreadable. Barely better on a large iPad.
They better have the printed brochures when I go in!Espy*88
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No 2022 Update?
We’re two weeks away from OSL22 and the app still only has 2021 lineup info.
Come on, people. I spent $1K on VIP and this app content is the best you can deliver?
Come on, people. I spent $1K on VIP and this app content is the best you can deliver?
Fix the sound
The sound at every stage was so disappointing. Especially at the main stage. Pretty bummed about day one honestly. Hope y’all do better the rest of the weekend.
Garbage App
Honestly, the little paper schedule they give you when you enter has more use than this trash app
Solid app for 2021
Easy to add artists to your personal schedule ✅
Schedule *DOES* say which stage the artists are playing on (and sorts them by day of performance & stage)✅
You can even set reminders for the performances ✅
Just wish you could share your schedule with friends, that would truly make this a five star app. All in all- I’m satisfied :)
Schedule *DOES* say which stage the artists are playing on (and sorts them by day of performance & stage)✅
You can even set reminders for the performances ✅
Just wish you could share your schedule with friends, that would truly make this a five star app. All in all- I’m satisfied :)
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Really bad app
You’d think with all of the tech resources in SF, this app would be good. It’s so bad. Building your schedule doesn’t even tell where the artists are playing. Tapping save, doesn’t save the artist so you have do it multiple times. There’s a hamburger menu for crying out loud, what year is this omg
Last year’s app was better
I tried using the app this year (2019) and my personal schedule would not save. I almost missed one of the artists I wanted to see because my schedule wouldn’t save in the app and I was forced to use the paper program provided upon entry. Last year, you could save your personal schedule and it would sent notifications when an artist you wanted to see was about to perform.
There was no personal connection to the app although we were to log in. Once I registered my wristband it was still asking me to register my wristband.
Hopefully it will be better next year!
There was no personal connection to the app although we were to log in. Once I registered my wristband it was still asking me to register my wristband.
Hopefully it will be better next year!
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Broken
Never works when you need it. Relies on connection too much when there might just be too many people at such a big event that you might not have a good connection.
Dysfunctional
Keeps crashing, doesn’t always save your lineup. As of Sunday morning you can’t see the Sunday schedule- just the lineup. No way to highlight food and drink options. No way to look back at prior shows you attended. You know your app is poorly designed when it doesn’t work as well as the paper map.
Battery drain
Killed my battery
Map still not working
Please fix. It’s halfway into day one and I have to pull up a google image of the map to navigate.
Poor Design & Usability
App is clunky and doesn’t flow smoothly. When viewing artist info, the “Read More” link doesn’t work. This leaves you with some stupid one line of info on artists you’d be interested in learning more about.
Horrible
This app is actually a joke. The schedule view doesn’t work half the time. When it does, it’s for the full schedule, not your personal schedule. If you delete the app or log out, you can’t log back in with your email and password—it says your email wasn’t recognized and then makes you recreate the account and let’s you use the same info you did last time. Seems like they aren’t storing that info anywhere. There’s almost nothing that works well in this app. It’s just a broken, skinned mobile website.
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