Best Ovation Int alternatives: apps like Ovation Int

Room to ImproveCommon complaints summarized from real App Store user reviews

• 🐛 Cannot save pictures after update
• 🐛 Important feature (in-chat notification) removed
• 🐛 Live chat bugs on latest iOS
• 🐛 iPad app broken in landscape mode
• 🐛 Terrible user experience, poor system design
• 🐛 Message delays or lost messages
• 🐛 Billing system terrible, hard to subscribe
• 🐛 No customer service, only unhelpful bots
• 🐛 Developers haven't responded to reviews for years
• 🐛 Editing a chat sends unedited version
• 🐛 Auto-correct/punctuation messes with typing
• 🐛 Latest version glitches with notification errors
• 🐛 Apple app version very different from browser
• 🐛 Text box in Helpdesk tickets infuriating, cannot enter single quote
• 🐛 Consistently getting worse, more unusable
• 🐛 Screen shifts up when typing, hides content
• 🐛 Enter key doesn't submit message with Bluetooth keyboard
• 🐛 No dark mode
• 🐛 Difficult to create tickets or see online agents
• 🐛 New version not productive, awkward
• 🐛 Late notifications, missing chats
• 🐛 Cannot tag chats comfortably
• 🐛 Cannot check chat reports
• 🐛 Cannot look up details
• 🐛 Chat redirected to another place, potential hack
• 🐛 App freezes, appears no internet
• 🐛 App causes missed chats, turns chat on automatically
• 🐛 Cannot zoom or rotate screenshots
• 🐛 Do not want to accept chats all the time, auto-accepts
• 🐛 Notifications not reliable, causing missed chats
• 🐛 App not part of LiveChat ecosystem, needs improvement
• 🐛 Old app worked when phone was locked, new app logs out
• 🐛 Notifications don't work
• 🐛 Last update not optimized for iPhone
• 🐛 Misses notifications, losing sales
• 🐛 App is trash
• 🐛 Much worse than previous app, less features, worse layout
• 🐛 Forced upgrade to a 'Lite' version
• 🐛 Horrible UX for Agents, 'Lite' version missing features
• 🐛 Cannot select and copy specific info from chat, only entire text box
• 🐛 Cannot see which agents chatted with a customer in archives
• 🐛 Notifications not working
• 🐛 Worst app, doesn't notify of chats
• 🐛 No iPad support, no landscape mode
• 🐛 Terrible app
• 🐛 Still doesn't work, error messages
• 🐛 Original app logged in even when not connected