Wouldn’t recommend as a monitor
Whilst seeming convenient the app is forever timing out if running in the background of your phone. Currently, as soon as I reduce it to the out of app visual, the audio cuts out, which I rely on. I never know if it’s working on not and I wake up during the night just to check it. I am constantly listening out for any noise because I don’t trust the app.
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Honestly can’t live without it
Could you ever add body temperature- if you do that it would be the best thing ever. Could a better song be on Instead of 3 little ducks haha
Great product, terrible app
We love the sock and it helps us sleep peacefully knowing that she is being monitored but the app is so frustrating to use! It is very lag-y and takes ages to both display her sats and heart rate but also if the disconnect alarm notification pops up on our phone it takes a good 5+ seconds for it to load to then be able to silence it from your phone.
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Very slow app
App takes too long to connect to the device making it pointless. Seeing the data isn’t very insightful either
Impossible to set up
Have been unable to connect the sock to the app as the app doesn’t recognise any WiFi options for the sock. I’ve got 2.4 WiFi and the camera works fine. Been round and round following support videos and chat. The app isn’t helpful to resolve the issue. Most expensive thing I’ve bought for baby and worst experience.
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Best monitor - when it works
I don’t know why as we have virgin business internet with speeds on 1000mb and starlink which kicks in should there ever be any issues… but we have to refresh the app at least once every day and sometimes multiple times a day including having to turn my phone on and off. I really wish they would upgrade their tech and sort these issues as finding out your baby has been crying for more than you are comfortable for despite having the app open on your phone is really upsetting.
However - saying all of this… when the app works it’s bloody brilliant. So come on Owlet - invest some money and do some bug fixes.
However - saying all of this… when the app works it’s bloody brilliant. So come on Owlet - invest some money and do some bug fixes.
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Hot garbage
Sock works kinda, camera works kinda. Connecting the app?? HELL no 4 days of giving up and coming back because I spent $450 on special!!. Once I figured it out it then deletes all progress when you close the app😂😂 I am now putting it on marketplace and telling some hopeful sucker like me that my baby doesn’t need it anymore
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Not reliable
I purchased this monitor for my baby and I find it really unreliable , it always goes off line. Would never buy again or recommend to anyone.
Atrocious all
The sock is great, the app is atrocious. I cannot explain how frustrating it has been!
Constantly lagging and reconnecting no matter how good your internet is or how close you are to the base station.
Every time you exit the app or go into the history and back to main page it has to spend ages reconnecting - not ideal when you want to check on your child quickly.
The lag also affects alerts - ‘incorrect sock placement’ alerts wake everyone up because even if you quickly grab your phone and open the app it takes ages to connect before you can silence the alert. Very frustrating having your baby woken up due to this.
Constantly lagging and reconnecting no matter how good your internet is or how close you are to the base station.
Every time you exit the app or go into the history and back to main page it has to spend ages reconnecting - not ideal when you want to check on your child quickly.
The lag also affects alerts - ‘incorrect sock placement’ alerts wake everyone up because even if you quickly grab your phone and open the app it takes ages to connect before you can silence the alert. Very frustrating having your baby woken up due to this.
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Terrible
The app is slow and unreliable. So many times the “live” feed has shown me an old image for a good 10 seconds before updating to the present. Constant bugs and issues.
Over it
It always disconnects, it is lagged, and now it isn’t even letting me connect the camera ?! I’ve tried so many times to connect it today and it won’t let me.
Most recent update seems to have bricked our camera 2
We have an owlet that has been working fine but as of updating we seem to have no devices added. When we try to add it back in we get that the camera was successfully added but no devices show up on our profile.
Very frustrating, hopefully gets fixed soon!
Very frustrating, hopefully gets fixed soon!
Not working properly
Is this no longer supported? App working really poorly recently
Is this app no longer supported?
It’s gone from working well to the slowest app in the history of apps in the space of a few months. We’ve got two children with owlets one has this version and the other with the newer owlet dream, and we’ve seen a marked decline recently in this app. It won’t load, it takes 30 mins for the data to come up, historical data never shows, if there’s an alert it gets stuck on it. What’s going on? Is the product redundant now? Because it feels like it. We bought this as we have a cardiac baby so it’s pretty serious
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Why no updates??
Absolutely bonkers that this app hasn’t had an update in a year!
App won’t send a code to create an account
Tried to create an account and the app is asking for a code sent to my email. No email (not in junk) and when I ask for the email to be “resent” I got flagged as suspicious activity and told to wait longer than one min. It’s been 15 min and still nothing.
average
The whole thing needs work.
Piece of junk
Device does not connect to app. Essentially seems like you have to change all your wifi settings and make your wifi password basic with no special characters to get the device to work which we have no interest in doing.
App button issues
The next buttons ‘>’ are not working in the app so I when I get to the screen for selecting my child I can’t do anything. Same with selecting options in the setting screen. I’m using an iPhone air. Please fix!
Not made for iPad…
Overall, the product is good but I’m disappointed in the app.
I bought an iPad specifically so I could keep the app open - using the iPad like a traditional baby monitor as I found I using the phone only inconvenient.
I am therefore disappointed the app hasn’t been scaled for the iPad especially given this is one of the most expensive products in the most.
I bought an iPad specifically so I could keep the app open - using the iPad like a traditional baby monitor as I found I using the phone only inconvenient.
I am therefore disappointed the app hasn’t been scaled for the iPad especially given this is one of the most expensive products in the most.
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