Missleading plan details and poor customer support
Response from developer
Dear User, We’re sorry for the frustration you experienced with your subscription and our customer support. To clarify, your initial subscription on August 31, 2026, included a free trial of the 900-minute plan. Although you canceled the subscription that day, the trial remained active until September 3. On September 3, a new subscription with a 300-minute transcription allowance became active. This explains why your transcription allowance differed from the original plan. The transcription minutes and PDF/OCR allowances are separate benefits within a subscription plan; PDF and OCR usage does not make up for missing transcription minutes. We understand your concerns about the plan details and regret that our previous responses did not provide the clarity and resolution you expected. We take your feedback seriously and will share it with our team to help improve our subscription information and customer support. Best regards, Owll Customer Support Team
Excellent product and very easy to us
Oakland
A great note taker for sure
Comptroller
Stunningly useful summaries
This Is Not Free!
Free!
ChatGPTとの連携で便利に！
ChatGPTとも連携しているので、議事録読み込みからの資料作成が捗ります。
オンラインミーティングでレコーディング機能が使えない時でもスマホで録音できるので便利。
たまに使うぐらいなら1週間800円です。使い終わったらサブスクリプションキャンセルしないと自動課金されるので注意。
頻繁に使うなら年間で払った方がお得！
Response from developer
ユーザー様 このたびは詳しく、そして嬉しいレビューをお寄せいただき、誠にありがとうございます！ 会議の議事録作成にOwllをご活用いただき、またChatGPTとの連携によって、議事録から資料を作成する際にもお役立ていただけているとのこと、大変嬉しく思います。 オンラインミーティングでレコーディング機能が使えない場合でも、スマートフォンで録音できる点を便利に感じていただけて何よりです。 頻繁にOwllをご利用いただく場合は、週額プランよりも年間プランのほうがお得で、より良い価値をご提供できます。 これからも皆さまに便利にお使いいただけるサービスを目指してまいります。今後ともOwllをよろしくお願いいたします。 また、Owllが役立ちそうなご家族やご友人、同僚の方にもぜひおすすめください！ 今後ともOwllをよろしくお願いいたします。 敬具 Owllカスタマーサポートチーム
Jay, jira explained
Good app
Works Well - Reasonably Priced
Response from developer
Dear User, Thank you for sharing your experience and for the kind words about Owll! We’re glad to hear that Owll has been effective for your seminars and that you find it reasonably priced. We especially appreciate your feedback about capturing important information from complex presentations. We hope Owll continues to make it easier for you to stay focused and have a reliable record of your seminars and meetings. And if you know any friends, family members, or colleagues who attend seminars, meetings, or lectures, don’t forget to recommend Owll to them! Best regards, Owll Customer Support Team
Réunion
Response from developer
Bonjour, Merci beaucoup pour votre gentil retour ! Nous sommes ravis que vous trouviez le résumé de réunion clair et que les points importants soient faciles à identifier. Nous apprécions sincèrement votre soutien ! Si vous trouvez Owll utile, n’hésitez pas à le recommander à votre famille, vos amis et vos collègues qui pourraient également l’apprécier. Cordialement, Owll Customer Support Team
God bless you
Great Product
Fantastic AI tool
Excellent
Very Reliable
Owll: Dependable and Accurate
Helpful and easy to use
Response from developer
Dear User, Thank you so much for your kind feedback! We’re glad to hear that Owll has been helpful and easy to use. We also truly appreciate your kind words about our support team. Don’t forget to recommend Owll to your family, friends, and colleagues who may find it helpful too! Best regards, Owll Customer Support Team
So helpful
Response from developer
Dear User, Thank you so much for your kind words! We’re glad to hear that Owll helps make preparing meeting minutes easier. We really appreciate your support! If you’re enjoying Owll, please feel free to recommend it to your family, friends and colleagues who may find it helpful too! Best regards, Owll Customer Support Team
