Wonderful alternative drive hailing app for Filipino
The one suggestion I would have is the way to input the address.
It would be nice to be able to enter name of place or address and not be forced to enter city and district (especially hard for foreigner)
I hope to see improvement on ỦI/UX but will continue to use it 💪
It would be nice to be able to enter name of place or address and not be forced to enter city and district (especially hard for foreigner)
I hope to see improvement on ỦI/UX but will continue to use it 💪
The app crashes
I think this needs to be updated. I was able to use this app once then when i tried using again it crashes. Already tried reinstalling but still the same. Hope this can be fixed. Am using an iphone.
Affordable and Safe Ride
First time to try this app, and the experience is good. Driver is experienced and is with Grab too. The app itself can be more improved, and should have tracker for location of booked ride. Hoping to have more drivers for faster booking.
I’m glad we have an alternative
So nice to have an option. Hope you can develop your app more. Like, location of the driver and number of minutes before he arrives at the destination. I know it’ll eventually work out. Thank you.
Excellent service
This is my first time to use the app and I can say that the experience is good from booking to the ride itself. The pricing is fair. With regards to the app, no live map view of the driver location and limited payment options.
The app’s getting better!
Used owto early last year and it wasn’t much. Glad to see the app having come far from where it was before. Keep up the low rates and fast bookings!
Great second option
The main problem of this is the lack of drivers, but once you get your booking, the drivers are friendly, patriotic, and knowledgeable about routes. Hopefully more drivers and riders start using this platform.
Your app is not your social media account
Don't spam us with memes through the notifications. Create a social media account and post there instead. Your users don't need you trying so hard to become at par with Angkas' social media interaction. Keep the notifications clean and relevant to the user experience.
Another thing, the locations never seem accurate. I never actually had a chance to successfully book a ride. One reason is that I get worried the app would send the driver to the wrong address. When I thought the address was accurate, I never got any drivers. For the record, I've had around 4-5 different times in attempting to book a ride.
I am giving this a 1-star because I never got any value from the app. I had the app for a few weeks as an alternative ride-hailing app. I kept it on my phone thinking it would be better but the recent notifications lead me to believe that the app will get worse. I am removing and uninstalling this app until it becomes valuable.
I am hoping the product owner actually reads the reviews. Maybe some day what used to be bad will be improved/scrapped and I'll hear from people that Owto is one of the best ride-hailing apps out there.
Another thing, the locations never seem accurate. I never actually had a chance to successfully book a ride. One reason is that I get worried the app would send the driver to the wrong address. When I thought the address was accurate, I never got any drivers. For the record, I've had around 4-5 different times in attempting to book a ride.
I am giving this a 1-star because I never got any value from the app. I had the app for a few weeks as an alternative ride-hailing app. I kept it on my phone thinking it would be better but the recent notifications lead me to believe that the app will get worse. I am removing and uninstalling this app until it becomes valuable.
I am hoping the product owner actually reads the reviews. Maybe some day what used to be bad will be improved/scrapped and I'll hear from people that Owto is one of the best ride-hailing apps out there.
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Good job!
First time to use owto today, and glad that i was able to book in an instant, despite the rush hour. It would be best if maps/location can be more precise and visible though! Apart from that, driver was kind too.
Reliable but can still use some improvements
User interface could be better visually but it is still very intuitive and easy to use. Fast response after requesting for a driver.
Mariia
I hope you will have a much strong and sustained signal and app. I rarely was able to book a ride. Infact, this was my 3rd ride. I always ride and book for grab and i hate that. I always tried to book a ride from you, but, you always don’t have available drivers. I am in proj 4, hence, impossible not to be able to book for a ride. Please have a strong app with sharp signal, please?????
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OWTO App does not recognize Credit Card Payment
The app does not allow users to pay via a previously registered card payment. For example, when payment via Mastercard is chosen, the booking automatically reverts to cash payment.
Definitely way cheaper than leading competitor, but...
I am glad to successfully book at first try! They don't have shared rides, but my fare was still 30Php cheaper compared to the leading competitor's shared "willing to wait" ride. Thats 100Php cheaper than the "car" option of competitor.
Driver didnt't cancel even if he's relatively far. I needed to instruct him a bit because pin points are not accurate. The driver understood my instructions easily. However, his car is poorly maintained: smells of cigar, has cigarette ashes on the seat and the floor. But he is polite and drives safely.
In conclusion:
Plus points for being cheaper, easy booking, and drivers not cancelling.
Points for improvement:
Please make pin points more accurate. And maybe a way to rate not just the app but also the driver so they could improve their services.
Thanks!
Driver didnt't cancel even if he's relatively far. I needed to instruct him a bit because pin points are not accurate. The driver understood my instructions easily. However, his car is poorly maintained: smells of cigar, has cigarette ashes on the seat and the floor. But he is polite and drives safely.
In conclusion:
Plus points for being cheaper, easy booking, and drivers not cancelling.
Points for improvement:
Please make pin points more accurate. And maybe a way to rate not just the app but also the driver so they could improve their services.
Thanks!
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Credit Card transaction should be fixed
I get rides fast with this app, but if you want to use your credit card, just use a different app. Whenever i want to use credit card, it always ends up as a cash transaction in the end. If this were to be fixed, this app would be amazing.
First Timer
Just booked my very first owto ride. It was pleasant and the driver was nice. No difference with Grab or Uber really, the only thing that set them apart was the price. Definitely cheaper by 100+ than Grab’s.
4 is my current rating mainly because I had some hard time booking. Most probably because of fewer drivers registered in Owto. I also noticed mostly of the cars are “hatchback” like wigo. No problem on that though, since I’m a solo rider most of the time. I just hope more and more use this app to get more rider and driver in it. Fair competition for a price perspective against Grab.
Keep it up Owto!!
4 is my current rating mainly because I had some hard time booking. Most probably because of fewer drivers registered in Owto. I also noticed mostly of the cars are “hatchback” like wigo. No problem on that though, since I’m a solo rider most of the time. I just hope more and more use this app to get more rider and driver in it. Fair competition for a price perspective against Grab.
Keep it up Owto!!
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Owto Saves The Day
Thank you to Owto. We finally able to go home after waiting for almost two hours to book a Grab and wait for cab. Jesus! Please improve platform/app for convenience. Will use Owto more now.
Great Alternative for Grab
App is not yet perfect but it does it’s job. Been having a hard time booking for Grab and their prices are usually sky high so I looked for an alternative. Fortunately, I discovered this app which is way cheaper than it’s competitor. Tried using the app twice so far and never had a problem. The only downside is having to wait for the driver who is usually 20 mins away and sometimes the app seems buggy on how many minutes away the driver is. But there’s a way to message the driver anyway to confirm his location.
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Excellent Competitor for Grab
Owto has come a long way. Before the app would crash when booking, but they have since made improvements. I haven’t experienced any crashes recently. Plus, I noticed there are more drivers. I love how reasonably priced their services are—they definitely are serious competition for Grab.
App is quirky
Had my first ride it was pretty good. Some things I noticed though was I couldn’t find a booking the first time so I tried to rebook and it removed my first ride promo and it changed my payment option from card to cash.
App developers may need to work on state management but my experience was okay :)
App developers may need to work on state management but my experience was okay :)
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What happened, Angkas?
I’m an avid user of Angkas since this app started. It’s very convenient and efficient ride during rush hour, but lately I’ve noticed that I find it hard to book a ride. The booking request just keeps loading. It’s like forever. huhu.. Hope you could fix this. :(
