User Friendly
Terrible offers
Amazing
Ozone is the best!
Don’t trust them
Thank you for confirming that mint condition doesn’t not meet your condition standards. I appreciate you confirming and agreeing with me that you are indeed scamming people.
No integrity
COMPLETE SCAM
I scanned around 440 Funko Pops into their app and received a quote of $2,500. Since my "sale" exceeded $100, I qualified for their "free" shipping offer. After submitting my list, they emailed me with shipping labels attached. I packaged everything into nine boxes, brought them to USPS, and sent them off.
A few days later, I noticed the tracking information hadn’t updated. I contacted USPS, and my case was escalated to the Postal Service Distribution Center. That’s when I was informed the shipping labels Ozone Toys provided were counterfeit. I had to drive to my county’s distribution center to resolve the issue, submitting copies of the emails to prove I wasn’t aware the labels were fake. I even had to sign a “first warning” notice, as using counterfeit shipping labels is a crime.
On their website, Ozone Toys claims:
"Our team of collectible experts is here to assist you through every stage of the selling process. Whether you have questions about pricing, shipping, or anything else, we're just a message away. Benefit from personalized support tailored to your needs, ensuring a smooth and informed selling experience."
This couldn’t be further from the truth. When I informed them that USPS had flagged the labels as counterfeit, their response was essentially, “No, they’re not,” and they ignored my follow-up emails requesting assistance.
I rarely leave reviews, even for bad service, but Ozone Toys takes advantage of collectors and their property. They are a complete scam, and I strongly recommend avoiding them at all costs.
Thank You.. Ozone Toys
Problem
Was a decent company
Response from developer
We greatly appreciate your previous business and are genuinely sorry to hear you were unhappy with your most recent experience. We take authenticity extremely seriously because it’s critical to maintaining trust with our customers. When many items in a submission are flagged as inauthentic, our policy is to stop the review and return the full order — free of charge — to prevent the risk of further issues. This policy is only applied when there’s a clear pattern, and it’s extremely rare. We understand this can be frustrating, especially when past experiences were smooth. Our review process is designed to protect both sellers and our platform’s reputation. If you’d like us to recheck your case or discuss further, our team is happy to help . Please reach out anytime at support@ozonetoys.com.
HORRIBLE experience
Very fair on prices and efficient with payment.
I ran into a double whammy of unexpected medical & vet bills and this saved the day really because they didn’t take weeks to sort through the box & get payments sent. Everything took less than two weeks. Will be using the app again in the future.
