Ozone Toys User Reviews

Customer Experience

Positive experience48.6% of reviews
Neutral2.8% of reviews
Negative experience48.6% of reviews

~ Based on 72 written reviews from the US App Store.

What users say

Is Ozone Toys Safe?

Ozone Toys: Sell Toys & Games appears safe based on user ratings. AppsHunter Safety Score for Ozone Toys is 89/100.

This assessment is based on 557 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.8% of ratings point to a safe experience
1.3% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 468 App Store ratings for Ozone Toys.

Is Ozone Toys Legit?

Ozone Toys: Sell Toys & Games appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ozone Toys is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

User Friendly

The app is so easy to use. I have sent them most of my Funko Pop collections. The offers are fair and reasonable.

Terrible offers

Terrible offers, offering $2 for a $150 Funko pop is crazy work

Amazing

Love love love Ozone Toys!!

Ozone is the best!

I’ve probably sold more than 500 toys and collectibles to Ozone. The App is super user friendly. They offer very fair prices, and are very prompt in assessing condition and helping search for products as well. Shipping is free over $100 bucks and they are very quick with payment after they inventory your shipment. Definitely my “go to” for the future.
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Don’t trust them

I tested this just to see what was said, I submitted a picture of a brand new pop never touched straight out of the hard case and they said it wasn’t in new condition. They are just scamming people
Thank you for confirming that mint condition doesn’t not meet your condition standards. I appreciate you confirming and agreeing with me that you are indeed scamming people.
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No integrity

Laughable low ball offers

COMPLETE SCAM

Ozone Toys is a total scam—sellers beware!

I scanned around 440 Funko Pops into their app and received a quote of $2,500. Since my "sale" exceeded $100, I qualified for their "free" shipping offer. After submitting my list, they emailed me with shipping labels attached. I packaged everything into nine boxes, brought them to USPS, and sent them off.

A few days later, I noticed the tracking information hadn’t updated. I contacted USPS, and my case was escalated to the Postal Service Distribution Center. That’s when I was informed the shipping labels Ozone Toys provided were counterfeit. I had to drive to my county’s distribution center to resolve the issue, submitting copies of the emails to prove I wasn’t aware the labels were fake. I even had to sign a “first warning” notice, as using counterfeit shipping labels is a crime.

On their website, Ozone Toys claims:
"Our team of collectible experts is here to assist you through every stage of the selling process. Whether you have questions about pricing, shipping, or anything else, we're just a message away. Benefit from personalized support tailored to your needs, ensuring a smooth and informed selling experience."

This couldn’t be further from the truth. When I informed them that USPS had flagged the labels as counterfeit, their response was essentially, “No, they’re not,” and they ignored my follow-up emails requesting assistance.

I rarely leave reviews, even for bad service, but Ozone Toys takes advantage of collectors and their property. They are a complete scam, and I strongly recommend avoiding them at all costs.
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Thank You.. Ozone Toys

Amazing app…. I’m beyond grateful for Ozone Toys. They made it easy for me to sell my collection of toys. Step by step. And they keep you posted with every step. I was impressed with how well it actually worked.

Problem

The app keeps saying internal server error i don’t know what’s going on but I just sent in funkos and can’t see what’s going on

Was a decent company

Sold with them in the past, got decent prices for my Lego minifigures and Funko Pops. The most recent submission experience was horrible though. They accused me of selling something I never sent in and accused me of selling “inauthentic” Lego parts and dismissed the rest of the order because of it. Did not even check to see after finding those two flaws. Adding onto the fact that they aren’t even taking many things as of lately. Just extremely unprofessional to blame the customer, will not be doing any business with them in the future.
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Response from developer

We greatly appreciate your previous business and are genuinely sorry to hear you were unhappy with your most recent experience. We take authenticity extremely seriously because it’s critical to maintaining trust with our customers. When many items in a submission are flagged as inauthentic, our policy is to stop the review and return the full order — free of charge — to prevent the risk of further issues. This policy is only applied when there’s a clear pattern, and it’s extremely rare. We understand this can be frustrating, especially when past experiences were smooth. Our review process is designed to protect both sellers and our platform’s reputation. If you’d like us to recheck your case or discuss further, our team is happy to help . Please reach out anytime at support@ozonetoys.com.

HORRIBLE experience

Stay AWAY from this app, they will find any excuse to rebate a quote (tiny little scratches on the box, etc), when I saw the pictures they sent me as "warning issues" I ask them to return them to me, and the last box they did not even checked the figures and just emailed me saying "there was an entire box in pretty poor condition", when I received it back I realized they did not even opened and just sent it back to me. You better use Ebay to sell your collection, it will take more time, but believe me is 100% better.
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Very fair on prices and efficient with payment.

I have sold several boxes of Pops to Ozone and I feel I have been treated 100% fair. Prices are good for second hand Pops & as a long time collector I understand the need for no box damage. Every Pop they deducted money from they sent pictures of the damage so there was no confusion or surprises. They pay for the shipping also which is great. All in all the process was simple and easy even for someone like me who was born before the internet was even around.
I ran into a double whammy of unexpected medical & vet bills and this saved the day really because they didn’t take weeks to sort through the box & get payments sent. Everything took less than two weeks. Will be using the app again in the future.
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Horrible resellers

Horrible resellers buying $25 items to immediately turned around and sell them for hundred. Hope you have fun with the irs this year.

Georgianna

If a Conor is not perfect, I don’t see why you should pay zero for the item. Seems very unfair

1st experience

Just sold around 20 items. The quoted prices were pretty accurate. They seem to mainly only want pristine mint condition, light damage gets you offers like .25c -$2.50 on items averaging $15-20. Overall though good 1st experience I will try them again & provide more feedback on my next shipment :)

Ultimate Chucky Brand new , in shipping box

Offered me $178 for item I purchased 2weeks ago from post mortem retail $599. I was at atleast expecting 480 or 500 lol

Avoid this total scam

Ozone is a total scam. They quoted me $58 for a figure that was new in the box. It was perfect condition. Not a single flaw. Then they said they were paying me $22 after I was told $58. Whatever, give me my toy back I’ll sell it elsewhere. Nope, if I want it back I have to pay them $10 to ship it. They’re banking on you not wanting to pay the shipping and settling. Total scam, do not use. I will be reporting them to the BBB as well.
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🤔

Website says we review your item and get you the best offer. Where is this decision coming from. The item I have as sold on eBay and Mercari all over $120 and you guys offer $12 and change. Another item i have is Dutch vs Predator mint condition and you guys offer $23. Come on

Great App For Selling Pops

This app is a great option for selling a large amount of pops, the quotes for each pop were fair and only a few were marked as damage, and they provide pics of the damage, which I expected because all the boxes were not in perfect condition. Ship them in pop protectors to make sure they don’t get damaged in shipping!
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Great if you need to sell quickly

I was super nervous since it was my first time selling to this company, but I stayed patient and everything worked out. Are you going to get exactly what your pops are worth?? No. Not even close. But if you’re in a situation where you need money, it’s a great place to sell to. They’re super picky about boxes and will only give you a quarter for a damaged box, but that was my fault for not completely checking a few of my boxes beforehand. Definitely only worth selling to them if you get over $100 worth to get free shipping.
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