Worst bank app ever
Closing my account due to horrendous online banking app. High school computer science student could design a better app. Sucks rocks
So secure it’s hard to use.
Great at keeping you away from your money
Zelle
Why does the iPad version lack the ability to use Zelle? I called customer service to ask and all I get is “I dunno…”
Does the job
It does the job.
Technology is behind other financial institutions
Same
Owner
Exceptional service thx you
Timely
Quick deposits!
Electronic deposit
This is a great service. Very convenient and good user interface. Jim
A great personal bank
Pacific Premier Bank is a great personal bank. They give great service and they don’t hesitate to call if there’s any kind of a question (Unlike other banks). I would recommend them for any personal banking, and perhaps business banking as well.
my bank
I’ve been with Pacific Premier Bank for almost 20 years. Both my business and my personal.
They are absolutely the best. I love everyone there so helpful of my business or personal banking issues. I would highly recommend Pacific Premier to any of my friends.
They are absolutely the best. I love everyone there so helpful of my business or personal banking issues. I would highly recommend Pacific Premier to any of my friends.
Excellent bank
Thank you so much, Christina Rizk, for referring me to Pacific Premier Bank. The whole team is excellent, and they’ve been very helpful, answering all my questions clearly and easily.
Worst app
This app is ridiculously slow for iOS.
Features are elementary, it never loads, constantly clocking.
Face recognition is hit and miss. It often tells you to re-sign in manually. It’s 2024 get with it.
Features are elementary, it never loads, constantly clocking.
Face recognition is hit and miss. It often tells you to re-sign in manually. It’s 2024 get with it.
Predatory Fees
All regular checking and savings accounts are subject to PUNISHMENT FEES for not maintaining a balance the bank wants you to have. I have 4 checking accounts, with more than $10,000 in the bank. One account dropped below $500, and I was PUNISHED with a $10 PUNISHMENT fee. The only accounts not subject to this PUNISHMENT fee is the Lifestyle checking. Regardless, whether you have $5000 or $5, it costs the bank nothing extra to manage either. So, why the PUNISHMENT fee? GREED! If you’re looking to avoid being PUNISHED, choose a different bank.
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Slow and difficult
App is very difficult to login, cannot use saved passwords, slow and hard to use. Please make it better!
The best with client assistance.
We’ve banked with Pacific Premier for many years and have always had the best experience as clients. We especially are grateful to Sandi Goodall who always goes above and beyond to be sure all our requests are handled in a timely and positive manner. She’s a great asset and only makes the bank better!
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Checking
I do not like the new format. How can I tell how much my last check was to the payee
Best bank ever!
This bank really does try to meet and exceed your expectations. They LISTEN to you, they explain procedures and they will answer all of your questions.
I have had both personal and business accounts with Pacific Premier. I have never been disappointed in their services.
I have had both personal and business accounts with Pacific Premier. I have never been disappointed in their services.
Review of app/website
Your new format is very confusing, difficult to navigate.
ATM charges deposit or withdrawals
My last withdrawal from a bank I was told too use for a wavier of bank charge. The FACTS ARE THAT A LIE. I HAVE BEEN A LOYAL CUSTOMER SINCE 2004 MY ACCOUNT IN GOOD STANDARDS SO I WAS DISAPPOINTED THAT A FEE WAS ATTACHED TO MY ACCOUNT FROM A LOYAL fixed income
Deposit
Can’t deposit check more than 2,509.
