Package tracker User Reviews

Name: Package tracker: Parcels Hub
Rating: 3.5 (1267 reviews)

Package tracker: Parcels Hub

Advensa Grupp OU

🔧 Utilities

🛍️ Shopping

Customer Experience

Positive experience8.9% of reviews

Neutral2.6% of reviews

Negative experience88.5% of reviews

~ Based on 269 written reviews from the US App Store.

What users say

Summarized from real user reviews of Package tracker. Based on 1.3K reviews and a 3.5/5 average, it highlights the 2 positives and 6 negatives reviewers mention most about this Shopping app.

Positive things

👍Detailed tracking information
💡Automatic order import from AliExpress

Negative things

💸Expensive subscription fees
🐛Inaccurate or missing tracking data
🚫Unable to track packages without paid subscription
🤬Poor customer service and lack of response
📦Packages not delivered as promised
🔒Security concerns and unauthorized charges

Is Package tracker Safe?

Package tracker: Parcels Hub appears mostly safe based on user ratings. AppsHunter Safety Score for Package tracker is 70/100.

This assessment is based on 1,267 user ratings, with an App Store average of 3.5/5.

Safety Analysis

61.6% of ratings point to a safe experience

3.2% of ratings suggest some concerns

35.3% of ratings point to a risky experience

~ Based on 1,267 App Store ratings for Package tracker.

Is Package tracker Legit?

Package tracker: Parcels Hub appears to be a legitimate app. AppsHunter Legitimacy Score for Package tracker is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

100% scam

They want to charge you $10 a week to use this even though the website tracking is the same. In what world do you need to pay for a tracking service that’s already free via website? This literally makes no sense.

instantpartymusic

a month ago

Not that different from looking at the original itinerary

It doesn’t give much more info, just put in the tracking number and you basically get the same results as just looking on the original website for updates. It doesn’t have much information or live tracking option so you just sit and wonder if your package is actually coming to you and you have to pay to use it. You can look up any tracking number though so that’s a plus I guess but they don’t do much if you have a problem with the actual delivery carrier.

SCPModz

4 months ago

Response from developer

Hello! Thank you for your feedback! We're doing everything we can to make package tracking convenient and accurate. However, maintaining our servers, updates, and team requires resources, so the app is now a paid service. This is necessary for its stable operation. We'd love to hear from you!

Idk

Why do I have to pay to see where my package is at that I literally payed my money to buy the package that is being shipped

Don’t know what to do anymore

5 months ago

No help

Doesn’t respond, giving scam

Mirandastrauch24$

5 months ago

ANNOYING

You have to buy the whole app for any package!!

Mandu18363

6 months ago

Ordered on December 23rd

I ordered on December 23rd
30 days and it says package delivered yet there is no package January 23rd at 5:30pm central time zone!!!!

Froggy_la_woman

7 months ago

Shouldn’t have to pay for something to get tracked

Why do I have to pay to track my package that I ordered around Christmas that should’ve been here. I just feel like there’s just too much to pay for a package for you to track is crazy.

236129

7 months ago

Response from developer

Thank you for your feedback! 👏 We do everything we can to make package tracking convenient and accurate. However, maintaining servers, updates, and the team requires costs, so the app has paid features. This is necessary for its stable operation. Thank you for being with us! 🙏

Fantastic

I’ve been to three tracking apps no one could find it thought it was gone not with package tracker put me at ease. Thank you package tracker

Cool app 13

7 months ago

Response from developer

Hello! Thank you! Have a nice day! We will try to make the service even better!

LIARS- SCAMMERS

You want someone to pay to track their own packages? I DID NOT RECEIVE My packages!!!!!! I check this stupid app that doesn’t provide ANY real information! What carrier had these packages. Where is the proof of delivery????? You’re liars and thieves??????

Aubrey G.

8 months ago

Terrible app

Tries to scam money out of you by not letting you cancel trial subscription.

Dhawks18

8 months ago

SCAM REPORT !!!

i never even downloaded this app OR subscribed, and noticed i kept getting charged $10 a week and saw i was subscribed! NO IDEA HOW THEY DID THIS! please report this is a scam and hackers i never agreed to pay anything or even downloaded this app. I have reported them

sofiathefirst69

8 months ago

Not happy

I though I could track the truck

razta doll

8 months ago

Malísima

No te permite desde la app eliminar la suscripción

Jhoan Marzo

9 months ago

Delivery tracking

This app does nothing and there’s no place to cancel it

Berber’s

9 months ago

Worthless

TennisGirl1951

9 months ago

A Big NOPE

First off, they don’t let you know that you have to subscribe until you try to track your first package. Secondly, I get better tracking thru the USPS app. No point in wasting $10 to do what $0 can do. Pointless app. Would have given 0 stars if I could

🤌🏾🤔😐

10 months ago

Response from developer

Hi! We do everything we can to make package tracking convenient and accurate. However, maintaining servers, updates, and the team requires costs, so the app requires a subscription. This is necessary for its stable operation. We'd love to have you start using it! We integrate thousands of postal services.

You cannot use this app without subscription

Even add one track number manually required subscription. And “free” subscription only for 3 days, after that you must pay. It’s not “free app”.

Giskard R.

10 months ago

Worse app

You can’t even track your package without buying the subscription. They just want money.

Aoshchdbs

10 months ago

Chair

Never received my package

crushed67

10 months ago

App Doest Work

The links to this app aren’t working properly. When I select Verizon to track my package, it redirects me to Apple’s App Store and only prompts me to open the app instead of taking me directly to the tracking page. In addition, the information from the original link doesn’t carry over, which prevents me from tracking my package since I don’t know the package name or how it identifies the tracking number (it seems to only allow 6 digits).

mandy2727272727272

10 months ago

Response from developer

Hello! We make every day efforts to improve the quality of packages tracking: we are improving integrations with current postal services and adding new ones. But please note that Parcels Hub is not a postal service, but only aggregates data from postal services so that you are aware of the movement of your packages. If the package is not delivered or is delayed, you must contact the postal service directly. It is important for us to improve: please write to us at parcelshub.help@gmail.com and indicate in which package you saw incorrect data so that we can correct it. Hope for your help. Best regards, Parcels Hub Help Desk.