Packages User Reviews

Customer Experience

Positive experience69.1% of reviews
Neutral7.9% of reviews
Negative experience23.0% of reviews

~ Based on 495 written reviews from the US App Store.

What users say

Is Packages Safe?

Packages - Track Your Parcels appears safe based on user ratings. AppsHunter Safety Score for Packages is 94/100.

This assessment is based on 13,423 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
2.5% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 13,423 App Store ratings for Packages.

Is Packages Legit?

Packages - Track Your Parcels appears to be a legitimate app. AppsHunter Legitimacy Score for Packages is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

more info than official sites!

was having huge issues with a late parcel, and somehow came across this, which actually explained what was going on - so helpful!

Could be better

App works fine, but I wish it had an option to notify you of the progress of the parcel in some way. Also I wish there where no ads.

Best tracking app

Supreme tracking app tracks 99% all logistics

Good app

Trust me it’s a good app

Ok but soooooo slllllooow

Had another birthday waiting for it to find a parcel, and the information was days old … other tracking apps I use are much faster and provide real up to date info.

The Best tracking app

Super easy to use and always working 👍

Needs updating

AliExpress is no longer importing

Very delayed updates

The tracking a lot of the times are 10 + days delayed, whereas other apps will have the current destination/status of package.

No longer updates

I loved this app when I first installed it. Now it no longer seems to be updating and is not accurate at all. The status will stay the same for days, and the information is totally different when you track it on the postal service site. Unless it gets fixed, I don’t plan to renew.

Suddenly stopped working

Such a shame! I loved this app when it worked and used it for many years. You simply entered the tracking number and it knew where your package was. I could have many packages at a time all in one convenient place.
Now it won’t even update. Packages that arrived weeks ago won’t show up as delivered. I have to go to the USPS website to get any useful information.
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Best tracking app I’ve used

I’ve been using the Packages app by ParcelsApp for a couple years now and it’s honestly one of the best package tracking apps I’ve tried. It handles international shipments really well, especially carriers like SunYou and other AliExpress/eBay shipping methods that a lot of apps struggle with.

I really like how it automatically detects carrier handoffs, finds secondary tracking numbers, and often updates faster than the official tracking sites. The interface is clean, easy to use, and it has saved me a lot of time over the years.

The free version works perfectly fine, but in my opinion it’s well worth paying for the premium version to remove ads and support the developers. I use it regularly enough that it was an easy decision for me.

Definitely recommended if you order things internationally on a regular basis.
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A goated gorl life!

i love this so much best decision ever yall should definitely use this app💯💯💯👌🏽

Tracking update delays

Was wondering why the app went from being my fave to being kinda trash at tracking & was only informed via another app 🫠
“USPS has recently introduced paid tracking access for 3rd party apps. They require payments for every delivery tracked.
You will not receive timely updates for your USPS deliveries. They will still be updated but with a longer than usual delay.”
So for anyone wondering why this app is just straight up not reliable now, this may be it smh.
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Amazing

Best app tobtrack and view progress of packages! So happy with this!!

Status updates too slow

Packages is in principle a good app. However, these days its status updates are very slow and can be days behind the actual delivery status. I have received packages which according to Packages were still in transit while other sites indicated the correct status. This very serious bug needs to be fixed immediately! If not, this app will become useless.
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Doesn’t work

I’ve tried logging out logging back in still shows Amazon packages not delivered. Before the packages were showing en route and they already arrived at the facility really slow to update information. This app needs an update soon.

Running an iPhone 14 Pro Max iOS 26.1

Don’t get this junk

Yes

Yes

Can’t Trust It

The app takes so long to display tracking updates that you simply cannot trust it. I received a package today that the app still thinks is in a different state. Tracking on the USPS website is fully accurate and says the package was delivered while detailing every stop it made. This app hasn’t updated the tracking in 2 days and thinks the package is still in the next state over. No matter how many times I force the app to reload, the tracking will not update. This app cannot be relied upon for important tracking updates.
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Decent

This app is great at finding the carrier for a random tracking number, but they no not provide up to date information. The tracking stopped at 4 days ago and UPS is still updating real time.

AMAZING

I use this app for every time I dont get a update on my app