
Paddl Assist
24/7 Hospitality Operations
About
What's New in Paddl Assist
3.7.0
September 10, 2026
- The app speaks your language. Arabic, Chinese, Filipino, French, German, Polish, Portuguese, Spanish, Tamil, Thai and English, chosen in Profile > Language or left to follow the language your device is set to. Your choice follows you to any device you sign in on - Arabic reads right to left, with the layout mirrored to match - Dates, times and numbers follow the language you pick - New Shifts tab, holding the things that were buried on the home screen: your rota, your hours, time off, swaps and availability in one place - See the shifts you are rostered for and clock in from the shift itself - My hours shows the period you are in, the ones before it, and whether your manager has approved them. Hours and a status, never pay - Book time off, including half days at either end of a range - Offer a shift you cannot work, and claim one a colleague has offered - Say which days and times you would rather not work. It never stops a manager rostering you, it tells them before they do - Managers can approve time off and shift swaps on their phone. Until now the notification told you somebody needed an answer and the only place to give one was a laptop - Approving shows what the person's balance becomes, not just what it is now, and lists the shifts that clash rather than counting them - Declining asks for a reason, and the person gets it - Knowledge and Training are now one Learn tab. Everything you had is still in it - Checking in records where you were, if you allow location access. It never holds up the start of a shift, and it is skipped if you say no - Maintenance jobs assigned to you appear in the task list you already read, with the conversation about the job on it - Report a broken room or area, not only broken equipment - Hand Ask Paddy a document or a photo from your phone - Talk to a human is a real conversation with the support team now, rather than a message into the dark - Sites are grouped by region in the location picker, for businesses that use regions - Search the area and equipment pickers instead of scrolling them - When something is refused, you see the reason rather than a general failure - Work submitted with no signal is more reliable: nothing queued is dropped, a report waits for its photos rather than syncing without them, and a sync that gets stuck can be cleared
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