Used to work but now crashes
The App Closes On Me
Works Great on a Mac
Оновлення додатка
Painalog it’s great!!!
Was great at first
Response from developer
Hi, I am sorry for the bugs in the app and thank you for bringing it up. A previous build had several issues that caused these really irritating problems for you. I have taken them very seriously and have worked hard to fix it. The new build has resolved the issues you pointed out and you should be able to work Painalog normally. I hope Painalog can help with your chronic pain issues going forward.
Same as last reviewer
App crashes
Response from developer
Hi, Apologies for the inconvenience you encountered. I am so sorry you had that experience. We have been working hard to fix the issues and I am happy to report back to you that I have fixed the login bugs and you should be able to use the app. Please don't hesitate to reach out to me directly in case you encounter other issues at the feedback page https://www.painalog.com/feedback/. We hope we can help you get some relief from pain.
Issue
Response from developer
Hi, I am so sorry for your pain and suffering. I have been working really hard to fix the login issues and I am happy to report back to you that you should be able to login and use the app with our new update. Please don't hesitate to reach out to me directly in case you encounter other issues at the feedback page https://www.painalog.com/feedback/. I hope I can help you get some relief.
Stopped working as soon as I subscribed
Mutsuz kullanıcı
App crashes as soon as it loads
Crashalog?
Response from developer
Hi, We are so sorry you had login and subscription issues. We have been working hard to find the fix for it and we are happy to report that all issues have been fixed now. Will you please try again and see if it works for you. Thank you for your patience and I hope Painalog will be useful for you and you will reconsider your review.
Love this app but haven’t been able to use it the last few weeks
Response from developer
Hi, You are right a update we published in august 2023 had issues that we did not detect in testing. Thank you for bringing it up and we have updated the code and fixed the issues. Will you please try updating and running the app again. you could even delete the old app and then try again.
Constant crashes
now it crashes every time
I try and open it. Did a restart
on my phone. Tried deleting and redownloading. Checked battery usage. Still crashes. Wouls
love to use it but can’t. Canceling my subscription seems the only fix.
Response from developer
Hi, We are so sorry that you encountered issues with the app and thank you for pointing them out so early. We take feedback from users who love the app very seriously and I am happy to report that we rolled out a new update with which I think all issues have been fixed. Will you please try again and let me know if everything is working satficatorily.
App breaks
Pain Relief At Your Fingertips
I suffer from fibromyalgia & scoliosis, I discovered trigger points a few years ago and have a few books in print and on my phone but this app makes the process of accessing your pain and finding the triggers points to treat the pain very simple and fast. If you suffer from chronic pain or from just occasional pain this app is a life saver! You will want to subscribe after your free trial.
Charged before the 7 day trial was over
No trial
Response from developer
Hi sorry for the trouble you encountered. However payments are not within our control. That is managed through App Store. Can you contact Apple to stop your subscription?
