Very bad to navigate and it crashed
The whole app is pretty annoying to navigate and it crashes randomly so when you do get info in you might loose it. I’d honestly like my money back
Response from developer
Sorry to hear you had trouble with the app. We offer telephone, text and email support. 303-408-7732 or support@jzmobile.com. If you would prefer a refund go to your receipt and "Report a Problem". Thanks, John
Great
Solid App with outstanding help desk support too!
Just Converted to Version 14 - new Cloud Sync works great!.
Horrible app
Response from developer
Sorry the app didn't work for you. We are happy to help if you can contact us at: support@jzmobile.com or 303-408-7732. A refund can be easily obtained through Apple who has your payment info. google it if you need help.
Slow and crashes
Response from developer
Sorry the app didn't work for you. We are happy to help if you can contact us at: support@jzmobile.com or 303-408-7732. A refund can be easily obtained through Apple who has your payment info. google: app refund if you need help.
Working great for over four years.
Horrible service, Non functioning app
Response from developer
Hello, Sorry for the trouble. We have telephone, text and email support and usually respond within an hour or less. We have tried to reach out to you several times. Very unusual for what you are describing to just happen. Did you get a new device? Delete the app? Again, we are always here to help. Email: support@jzmobile.com or text/phone 303-408-7732 Jan, AppSupport
Don’t wast your $ or time
******In response to developers response:
No help was asked for because my private email complaint had nothing to do with understanding the app. The app is garbage. After spending half a work day pouring through the app, clicking every setting, button, going through help support, etc. to try to produce a half way ok estimate, I was fed up. The app IS NOT FORMATTED correctly for the iPhone X series. The top menu gets jumbled at points and at certain sections you have to force close the app to get out of an un-clickable situation. Trying to say that this is the only app on the market that thousands have downloaded does not mean it works well or is fully functional. Trying to find out why customers are frustrated and fix the bugs you have are the right steps. Responding by inferring that customers with the bad reviews are from those that are incompetent or lazy is bad form. Also, using a customers name in a response on reviews is additionally inconsiderate.
Response from developer
Running Idaho, We always want our clients to be satisfied and happy. From our perspective it seems you became frustrated while learning the app. You did not call for help. You did not email or text for help from us. Instead, you wrote a critical email that requested a refund... We responded by apologizing for your frustration and explained how to obtain a refund, offering to help if necessary. Your response was a second email with additional invective and insults... Please note: The App is optimized and approved by Apple for use on all Apple devices including the X series. The look and feel is shown in the six screenshots in the AppStore, including an estimate/invoice example. Our functionality claims are 100% accurate... To our knowledge, our Painting App is the only Painting Pro Business App offered in the AppStore. It includes industry specific functionality only available in our app. The app has been downloaded thousands of times over a five year period. The only unfavorable reviews are from those who choose to write a review rather than get help on how to use the app, or obtain a refund. We offer exceptional support to help our clients learn and use the app. In addition, the app contains 11 tutorial movies and a Help section with over 60 topics. We all come to work each day and try our very best to develop and support a quality product for our small business clients. Again Running, we are here to help and if we fail to meet your expectations then we can provide a refund, sound fair? Please Contact us Thanks, Eric 303-408-7732 or support@jzmobile.com.
Latest Update has made the App much better!
Crashes Constantly
Response from developer
Hello again, Please contact us so we can process a refund for you. Hello again, We would be happy to send you a refund of $20 to make up for your purchase and time. Please contact us and so we can arrange the refund for you. Thanks, Eric. Hello LC, Just saw your review. The scheduler may need to be reset. Are you using the app? Can we help? If not we would be happy to get you a refund. Please respond and let us know. Thanks, Eric 303-408-7732
No good
Response from developer
Hello again, Please contact us so we can process a refund for you. Hello again, We would be happy to send you a refund of $20 to make up for your purchase and time. Please contact us and so we can arrange the refund for you. Thanks, Eric. Hello Thugs, Just saw your review. Are you using the app? Can we help? If not we would be happy to get you a refund. Please respond and let us know. Thanks, Eric 303-408-7732
Use On iPad Pro
Very interesting and useful App for painters.
Broken
I paid for all the bells and whistles but it won’t let me send an invoice, please fix this soon
Useless
Difficult to use.
Makes no sense.
Waste of time.
Response from developer
Bertss, We would be happy to refund your purchase of twenty dollars. Please send your address if you are interested. Thanks Eric 303-408-7732 Bertss, Just read your review. Any real feedback on what you didn't understand or like? We would like the opportunity to hear from you. We have many people on our staff with construction experience and get input from our thousand of customers. Have you ever been slammed by a customer that didn't even talk to you about your work? Seems like there are some that won't take the time to learn and app or call for support but can take the time to write an angry and inaccurate review. Please call us at 303-408-7732 so we can help or get you a refund.
