Terrible support experience
Ordered a plant during a live sale where the seller repeatedly emphasized the shields and explicitly said on-stream she would not cut them for shipping. What arrived had every shield removed. When I raised it, the seller gave two different explanations — one to me directly, another to Palmstreet support — and declined a refund, only offering credit.
Support reviewed the stream transcript and confirmed she discussed prior shipments arriving with shields intact, but ultimately fell back on “the export team handles packing, no guarantees.” No real accountability for what was actually said live, which is what buyers are basing purchases on. If a live sale isn’t a reliable source of truth for what you’re getting, that undermines the whole format the app is built around.
Plant arrived alive, which is the only reason this isn’t 1 star.
Support reviewed the stream transcript and confirmed she discussed prior shipments arriving with shields intact, but ultimately fell back on “the export team handles packing, no guarantees.” No real accountability for what was actually said live, which is what buyers are basing purchases on. If a live sale isn’t a reliable source of truth for what you’re getting, that undermines the whole format the app is built around.
Plant arrived alive, which is the only reason this isn’t 1 star.
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Life saving app!! Love it!!
5/5 stars!! Amazing!!!
Great App
I became plant obsessed after downloading this plant - not the other way around! The community is great, most sellers reliable.
Palmstreet
Good app👍🏼 but could do better with pushing sellers
Palmstreet is the greatest!
Since I have started reselling on Palmstreet, it has helped me interact with people more & make new friends. I have selling in the fashion section, but was so surprised to see all the people selling plants. It amazing. It is very good entertainment! Infinity stars!!!🌟🌟🌟
