Panasonic Comfort Cloud Reviews: Is It Legit?

Customer Experience

Positive experience28.7% of reviews
Neutral16.9% of reviews
Negative experience54.4% of reviews

~ Based on 980 written reviews from the US App Store.

What users say about Panasonic Comfort Cloud

Is Panasonic Comfort Cloud Safe?

Panasonic Comfort Cloud appears safe based on user ratings. AppsHunter Safety Score for Panasonic Comfort Cloud is 90/100.

This assessment is based on 378 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
4.5% of ratings suggest some concerns
7.7% of ratings point to a risky experience

~ Based on 376 App Store ratings for Panasonic Comfort Cloud.

Is Panasonic Comfort Cloud Legit?

Panasonic Comfort Cloud appears to be a legitimate app. AppsHunter Legitimacy Score for Panasonic Comfort Cloud is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Optimierung / Smart 2026

Willkommen in der Zukunft. Ich finde, die App kann schon einiges, es besteht dennoch potenzial zur kontinuierlichen Verbesserung. Bessere und sinnvollere Darstellung von temeperaturverläufen, Kosten und besonders der COP, dieser sollte durch die Anlage berechnet werden können. Ziel ist es möglichst geringe Kosten am Tag zu erzeugen, hierzu kann mit wenig Kosten bestimmt eine KI eingesetzt werden, die auch dynamische Tarife sinnvoll so verwerten kann, dass die Räume als „Speicher“ genutzt werden können. Bitte kreative Ideen auch umsetzen, 5 Euro teurer ist nicht wild. Wir und auch Ihr solltest die Welt jeden Tag besser machen.
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Bien dans l'ensemble

Bonne application, mais mériterait quelques améliorations notamment son ergonomie et son interface, un peu austère !

Lỗi

Suốt ngày đăng xuất ra bắt vào lại tài khoản. K nhớ mật khẩu thì nhịn sài à. Viết cái app cũng k lên hồn

Not much functions

Not much functions , can’t change zones very limited options

Connection problems

Worst and least supported app ever .

مكيف

نوعية ممتازه

iPhone app

Not easy to find the right settings

I find the house wall remote is much easier

Mike

Was working well when I first downloaded the app. It now won’t open and no one will respond to my queries as to how to get it going again. Very disappointing.

Off line

Whenever I am out of the house ie on data; this application goes off line which is frustrating since I can’t put on my heat pump before arriving home

Ridiculously complicated to reset up

I have spent more than 10 hours trying to reconfigure the set up without success ended up using the Bluetooth function. I have given up on WiFi solution and Panasonic support was poor.

WiFi broken after update

After updating to the latest update all I get is error messages from the app about not being connected. Closing the app and restarting the heat pump and starting it up on the remote sometimes fixes it for a bit. Never really bothered using the remote before because the app did everything I wanted, now it’s what works and the app is junk.
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Wow

Wow

Eine Umfrage, die gar keine ist

Warum macht er eine Umfrage, was ihr an der App verbessern könnt und lässt einem nicht mal die Möglichkeit was zu schreiben? Ich habe mich ein bisschen über diese Umfrage geärgert. Wenn ihr schon eine Umfrage macht, dann bitte eine richtige und nicht sowas, wo man die Antwort vorgekaut kriegt. Ich möchte gerne meine Meinung über diese App sagen aber das ist hier nicht möglich. Darum mache ich das hier über diesen Weg. Es ist einfach zu kompliziert, die Anlage ins WLAN einzufügen. Dies müsste deutlich einfacher gestaltet werden. Jedes Mal, wenn sie mir aus meinem WLAN raus fliegt, muss ich mir zig Tage den Kopf zerbrechen, wie das noch mal geht. Da gehört eine eindeutige Verbesserung hin.
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Access

Would be so much easier to only have to ever use the thumbprint as your password. Why you need to have a password on a AC/Heater in the world I will never know!

Does the job

It’s improved with the redesigned version, much faster. Still a bit annoying at times (unexpected log outs, confusingly emphasises the current temp rather than set temp)

Home Temperature inaccurate

Home actual temperature keeps oscillating many degrees up and down. We cannot rely on it to know what temperature we actually have in the house

10/10

Easy to use and super quiet. Perfect for our daughter’s room and setting a temperature so she doesn’t get cold overnight.

WiFi control

Game changer, be able to turn on and off from anywhere to cool or heat the house is amazing

Missing a simple countdown off-timer

The app works fine for basic control, but it's missing a simple countdown-style off timer (e.g. "turn off in 2 hours") — only a weekly Schedule feature is available.

This is a pretty standard feature in most other home/utility apps (fans, plugs, other AC brands), so it's surprising not to see it here.

Would really appreciate this being added — it's a small feature but makes a big difference for everyday use.
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Gave up

Hopeless set up instructions - I gave up