Pancheros User Reviews

Customer Experience

Positive experience59.0% of reviews
Neutral7.2% of reviews
Negative experience33.8% of reviews

~ Based on 139 written reviews from the US App Store.

What users say

Is Pancheros Safe?

Pancheros appears safe based on user ratings. AppsHunter Safety Score for Pancheros is 96/100.

This assessment is based on 10,763 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 10,763 App Store ratings for Pancheros.

Is Pancheros Legit?

Pancheros appears to be a legitimate app. AppsHunter Legitimacy Score for Pancheros is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Beans

App forces you to choose 0-1 bean types and does not let you add both black and pinto beans therefore the app is useless to me.

Amazing

The employees are super nice and provide great customer service!

Wow

Came in cause I love the place and stood there for 10 minutes not so much as a hi one moment be right with you , they joked and laughed among themselves but I do enjoy my burrito always,

Great interface.

App is easy to use, the food is even better.

Pancheros is the best!

Their food is ALWAYS fresh and the service is even better. 10/10 recommend.

Code MICHAE3348

App works fine. Favorite feature is the referral program: they get 20 points, you get free chips and queso.

Awesome!

This location is my fave :-) Brandi is such a great worker and super friendly!

Notify me

Notify me when the things done or say complete not in progressπŸ’”

Great food !

Great fresh food at a reasonable price

Online order

Cannot redeem rewards without ordering in store. Super dumb idea

Excellent food with affordable price

Love the food

Pancheros

Customer service is awesome and so are there burritos

Josh

Me and bick would recommend

CHERRY HILL LOCATION RT 70

The staff was very helpful. I was having trouble with the Pancheros app. The lady behind the counter was more than accommodating. What she wasn’t able to help with the owner came over and was also very helpful. Thank you.

Taco!

Some of the best tacos and queso in town!

Confusing Interface

There’s no option or it’s hard to find where to change your card info. When you got to pay the order it just goes straight through without asking how you’d like to pay for it. Also I accidentally hit redeem on free chips and queso once and they had no confirmation box and suddenly they only gave me a 10 minute timer to redeem it. I love Pancheros but it’s hard to find stuff because it’s oversimplified.
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App malfunctioning for months

Every time I try to re-order the same large order the app I correctly tells me most of the ingredients are out of stock. I then have to spend 10 minutes re-entering the entire order again and the order then processes. Extremely annoying.

Poncheros

Mike was so funny and was great at customer service!!!! Food was great

Great Service

Fun guy served us food!

Horribly slow

Great food and deals. Takes 30 minutes during a slow time. Much slower than the line