Pancheros User Reviews
Customer Experience
~ Based on 139 written reviews from the US App Store.
What users say
Summarized from real user reviews of Pancheros. Based on 11K reviews and a 4.8/5 average, it highlights the 8 positives and 7 negatives reviewers mention most about this Food & Drink app.
Positive things
- πEnormous Burritos
- πSpotless, Clean, and Nice Atmosphere
- πAttentive and Hardworking Employees
- πSimple and Straightforward Menu
- πPleasant Dining Experience
- πReasonable Prices
- πDelicious and Fresh Food
- πBetter than Chipotle
Negative things
- πApp Verification Issues
- πReduced Functionality in App Updates
- πPickup Order Delays
- πInability to Use Gift Cards in App
- πLack of Customer Service
- πInconsistent Product Availability
- πIncorrect Order Deliveries
Is Pancheros Safe?
Pancheros appears safe based on user ratings. AppsHunter Safety Score for Pancheros is 96/100.
This assessment is based on 10,763 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 10,763 App Store ratings for Pancheros.
Is Pancheros Legit?
Pancheros appears to be a legitimate app. AppsHunter Legitimacy Score for Pancheros is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
App forces you to choose 0-1 bean types and does not let you add both black and pinto beans therefore the app is useless to me.
The employees are super nice and provide great customer service!
Came in cause I love the place and stood there for 10 minutes not so much as a hi one moment be right with you , they joked and laughed among themselves but I do enjoy my burrito always,
App is easy to use, the food is even better.
Their food is ALWAYS fresh and the service is even better. 10/10 recommend.
App works fine. Favorite feature is the referral program: they get 20 points, you get free chips and queso.
This location is my fave :-) Brandi is such a great worker and super friendly!
Notify me when the things done or say complete not in progressπ
Great fresh food at a reasonable price
Cannot redeem rewards without ordering in store. Super dumb idea
Love the food
Customer service is awesome and so are there burritos
Me and bick would recommend
The staff was very helpful. I was having trouble with the Pancheros app. The lady behind the counter was more than accommodating. What she wasnβt able to help with the owner came over and was also very helpful. Thank you.
Some of the best tacos and queso in town!
Thereβs no option or itβs hard to find where to change your card info. When you got to pay the order it just goes straight through without asking how youβd like to pay for it. Also I accidentally hit redeem on free chips and queso once and they had no confirmation box and suddenly they only gave me a 10 minute timer to redeem it. I love Pancheros but itβs hard to find stuff because itβs oversimplified.
Show more
Every time I try to re-order the same large order the app I correctly tells me most of the ingredients are out of stock. I then have to spend 10 minutes re-entering the entire order again and the order then processes. Extremely annoying.
Mike was so funny and was great at customer service!!!! Food was great
Fun guy served us food!
Great food and deals. Takes 30 minutes during a slow time. Much slower than the line
