Waste of money
Response from developer
We’re sorry for this issue. Your purchases should stay unlocked. Please check you’re logged into the same Apple ID and try restarting the app. If the problem persists, contact us at pango@studio-pango.com so we can help.
Bug licença
Fica pedindo a senha Apple toda hora.
Response from developer
Desculpe pelo problema. Já identificamos a origem e estamos corrigindo o mais rápido possível com uma atualização em breve.
Great but…
My son loves it and I do to. But… I paid the extra $5 to get full access and it REGULARLY “forgets” that I paid. I keep loosing access to the game.
Response from developer
Hello, Thank you for your message and for your support. You should not lose access once the full version has been purchased. What is happening is that the app sometimes does not keep the purchase correctly stored on the device, so it may ask the store again and lock the content temporarily. Our team is aware of this issue and is working to fix it as soon as possible. In the meantime, please try tapping the purchase button again. This should not charge you again, but it can help the app reconnect with the store and restore access. Thank you.
购买以后仍然要求付费
Response from developer
谢谢您的留言，也很抱歉带来了困扰。有时应用程序与商店之间的连接可能需要一些时间。您可以尝试再次点击购买按钮（不是“恢复购买”按钮），通常可以成功解锁，而不会再次扣费。 如果问题依然存在，请发送邮件至 pango@studio-pango.com，提供您的购买信息和设备型号，我们会尽快为您处理。
Used to be free
Response from developer
Hello, Thanks for your message. We understand your frustration. The app now offers a free version with some content accessible to all, while additional levels help support our work and allow us to keep creating quality, ad-free experiences for children. If you have any questions or feedback, feel free to contact us at pango@studio-pango.com
