Good
Response from developer
Thank you for your kind feedback, we’re really glad you find the app nice. We’re happy to create fun and enjoyable experiences for children, and your message means a lot to us. If you’re enjoying the app, we’d really appreciate it if you considered updating your rating.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
恢复购买不行
Response from developer
感谢您的留言。应用与商店之间的连接有时需要一点时间。有时候,重新点击购买按钮(不是“恢复购买”)即可解锁游戏,不会重复扣费。如问题仍在,请发送邮件至 pango@studio-pango.com ,我们会协助您解决。
不想付钱
Response from developer
感谢您的留言和好评!我们理解您希望免费使用所有内容的想法,但开发一个优质、安全又富有创意的儿童游戏需要很多努力。 我们提供了部分免费内容供大家体验,其余关卡则帮助我们继续创作更多精彩的冒险故事。
Because
Response from developer
Ooooo thanks for the 5 stars!
Was fun but freezes
Response from developer
We're glad you find the game fun and suitable for your preschoolers! To close the app entirely, swipe up from the bottom of the screen. Our free version offers a taste of the experience, and unlocking more levels helps us continue creating quality content for kids. If you'd like, we’d appreciate if you reconsidered your rating. If the app is freezing, please contact us at pango@studio-pango.com with more details so we can help.
Bug in Little red Riding Hood?
Response from developer
Hi, We are sorry about the confusion, The glasses are not on the grandmother but hidden elsewhere. The glasses to find are blue, while the grandmother's are yellow. you can see the playthrough to have a better understanding. https://youtu.be/vijgTEFJe-I?si=pfdimGaUByWMv6Cm&t=201
저 결제하고 쓰고잇는데
Response from developer
안녕하세요, 문제에 대해 자세히 알려주시겠어요? pango@studio-pango.com 으로 문의해 주세요. 감사합니다.
玩不了
Response from developer
我们很想了解您的游戏出了什么问题。请发送电子邮件至 pango@studio-pango.com,以便我们尝试为您解决问题。
It's good but.......
Response from developer
Thank you for sharing your experience with us.We understand your frustration with the paid levels. As a small studio, we rely on revenue to fund future game development. If you enjoyed the game, we kindly request you to reconsider your rating, which helps us reach more players. Thanks!
Very frustrating and difficult even for a parent to figure out.
Response from developer
Hi there 🤗, Thank you for your review. We are sorry to hear you did not like our game. If you have trouble playing the game, here is a link to walkthrough guide videos of the game : https://youtube.com/playlist?list=PLUrOYcNX128UkrUOkI6HqRs3MFNJWouVE&si=3tkDu9xCSg9QjjR9 We would appreciate if you could reconsider updating your star rating to reflect your new game experience with the app once you've seen the tutorial. Thank you!
