פנגו Reviews: Is It Legit?

Customer Experience

Positive experience14.3% of reviews
Neutral5.2% of reviews
Negative experience80.5% of reviews

~ Based on 154 written reviews from the US App Store.

What users say about פנגו

Is פנגו Safe?

פנגו - Pango appears safe based on user ratings. AppsHunter Safety Score for פנגו is 92/100.

This assessment is based on 3,159 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 3,158 App Store ratings for פנגו.

Is פנגו Legit?

פנגו - Pango appears to be a legitimate app. AppsHunter Legitimacy Score for פנגו is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

מסך LOADING הוא נוראי!

מסך הLOADING עם אנימציות הוא גרוע ונוראי וחסר כל תועלת. זה שם סתם להציק למשתמשים. הוא מיותר לגמרי וגונב לנו זמן יקר. אל תעשו את השטויות האילו!

Good app but painfully slow…

Overall, Pango is a good and useful app, but the biggest problem is how incredibly slow it is.

Every time I open the app, the first screen takes a very long time to load. I can open Pango at the entrance to the light rail station, go down the escalator, slowly walk to the gates, and the app may still be loading.

Then it starts searching for my location. But by that time I am already underground, where GPS does not work well. So I end up standing in front of the gates, staring at my phone and waiting for the app.

The main problem is not even the GPS. The app itself is just very slow. The first screen takes too long to load, and switching between public transport options also takes several seconds every time. Even simple transitions between screens feel extremely slow.

I really don’t understand what the app needs to load for so long every time it opens. It is strange that such a popular app has not been better optimized.

Pango is a good app overall, but the performance really needs improvement. Please make the app open quickly and make navigation between screens much faster.
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It suddenly stopped working

After the newest update a week ago (13.3.0) I received a message to put in my phone number. But it then says that”OOPS!Something went wrong”.
I cannot use my Pango and I need it for my free senior citizen parking benefits!!

Ganz großer Mist

Als nicht hebräisch sprechende Tourist, kann man an dieser App verzweifeln. Wir stehen hier schon seit einer Viertelstunde auf dem Parkplatz und versuchen verzweifelt, und zu Parkgebühr zu bezahlen. Und die englische Übersetzung ist nicht selbsterklärend. Was bitteschön ist eine ID? Wenn ihr Touristen vergraulen wollt, dann macht so weiter…
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Unusable for Americans

Can’t even register with an American number. I hope Jerusalem requires improvement or cancels contract with Pango. Useless.

שיטת מצליח

כשמפעילים את האפליקציה בפעם הראשונה נשאלים אם רוצים מנוי פרימיום בתשלום שמזכיר לכבות את החניה. אם מתעלמים וממשיכים בלי אז כשרוצים לכבות את החניה באופן מפתיע האפליקציה לא עובדת. לא עולה. כיביתי, הפעלתי, מה לא עשיתי, לא עולה. נסעתי ושכחתי מזה. אחרי יום שלם כשנזכרתי שהחניה עדיין עובדת וכיביתי אז שוב נשאלתי אם אני רוצה מנוי בתשלום עם תזכורת… כמובן שהכל מהונדס כדי שאנשים ישלמו להם אקסטרה. ותתפלאו לשמוע שלא הסכימו לזכות אפילו שהאפליקציה לא עבדה כשניסיתי לכבות. בקיצור, עדיף לבחור באפליקציה חלופית.
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אין אפליקציה גרועה מזאת

תמיד יש תקלה ואי אפשר להתחבר ולנהל את החשבון, חיובים מיותרים שלא ניתן לעצור או לבטל.

App is known to charge you even after you stop the app

Be careful with this app. I have received charges for an entire day of parking even after stopping it. I remember that day 100%. It said my parking had stopped and gave me a final cost, but it was still charging money on the server end of the app as I had learned a month later when I got my bill. My advice is simple: Always screen capture the moment you finish your parking time so you have something you can dispute if a charge comes up erroneously. Happened to me while using app in Israel.
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Will not switch to English

I’ve tried everything, including deleting and reinstalling the app, but no matter what I do, the app will not switch to English. Then, when I enter my US mobile number, I get (in Hebrew) an “oops” message

I used this app back in 2019 with success.

Maybe it has a problem with the latest iOS (26.2) on iPhone 16 Pro?
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Cant Verify

The app cannot verify my US phone number. I’ve tried several times to delete and reinstall the app extremely disappointing.

Beware of unsolicited subscriptions

Beware of the Pango Smart subscription service. They added it to my account without my permission and it was extremely difficult to remove. You cannot remove it in the app, they do not respond by phone, they offer a callback service that did not work, their WhatsApp customer service is an AI bot that can’t remove the service, and getting to a live agent is very very hard and time consuming.
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Nul

Ne fonctionne pas, les pages restent affichées en blanc et ne fonctionnent pas.. Et ne fonctionne pas pour les touristes.
Nul

Dysfunctional

I received an email to pay a balance. (Not sure from when)
When I downloaded it from the store it doesn’t work

Pango hates me

It wants me to validate my phone number, but it keeps saying “oops.” I delete it and try to reinstall, and it says “somebody already is using that number.”
Live customer service not available.
I’m going to try Cello.

Didn’t work

App won’t let you register using a foreign number. Won’t send the verification code…

Customer service is comically bad

Coming for a visit from abroad, trying to sign up and getting error messages. Trying to resolve the issue, it seems that customer service is a very (very) low priority for this company. It’s getting comical how bad the reps are handling this.

I suggest to use Cello. Much better, from my experience they really care about their customers.
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אין לי רכב

אי אפשר להצטרף בלי רכב

Ne fonctionne plus.

Ne fonctionne plus????? J’ai rentré ma nouvelle immatriculation ainsi que ma carte bleue. J’ai voulu utiliser mais ça ne fonctionne plus. L’assistance est en hébreu que je ne comprends pas.

Impossible to connect

Impossible to connect and have access to my account, even with a new install of the App

Two can’t use the app

My wife and I share a car and we both can’t use the app? Lots of issues to correct before they get to a workable app