Better
It has gotten better but quit repeating things.
Love Pantagraph on line
Always on time.
Update?
When I open the app I get a message telling me that there’s an update available. When I click the link I’m not taken to an update page but a review instead. So here’s my review. The update message is either intentionally or unintentionally misleading. So which is worse, the Pantagraph and/or the app designers are deliberately deceiving the app users or they aren’t competent enough to fix the problem?
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Wesleyan
I subscribed to the Pantagraph in order to follow Illinois Wesleyan university athletic events. Your coverage of your local small university is very sparse. Your coverage of Illinois State University is very good although I have two children that are graduates at ISU. I now have a granddaughter who is involved at Illinois Wesleyan. Your coverage is almost nonexistent. I go through your E addition every day, especially after games and sometimes there’s not even a score listed very disappointed with your coverage.
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Good local news.
Good local news
Repetitive Stories
High number of articles are repetitive from one day to another. Every time app is opened recently, says the app needs to be updated, but it really doesn’t, takes me to this review page, very frustrating!
way too expensive
I have no idea why I continue subscription
Latest update again created new problems
The latest update made the app unusable again. Unable to log out; paywall appears and won’t Allow viewing. Saved articles again are gone. What a disappointment.
Response from developer
I am sorry to hear that you are not satisfied with our App. I would love to help you resolve any issue you are having. Please email me at csc-digital-escalations@lee.net for further assistance. We value our subscribers and want you to have the best experience possible.
Horrible
This app is a joke. It’s unreadable and not worth paying for and the prices are ridiculous not to mention that a lot of the news is slanted. Can’t we do better than this BloNo?
Response from developer
We will continue to offer the lowest rate possible to all of our subscribers, but with our digital content you can stay informed from any web-enabled device, and can go anywhere without having to take a physical copy along.
Crooks !!
I had previously signed up for 6 months for $1. I then tried to cancel at 5 and half months because I will not pay $16.99/month. They then offered $4.99 and I accepted and started deducting from my card on 26th of every month. With no notice they deducted $16.99 on the 20th of Aug.
After a long conversation they said they would return it to $4.99 and credit my account over next several months. Low and behold I get another $16.99 notice and just give up and cancel effective Sept 1. They then charged my account another $16.99 on Sept 3. Impossible to get anyone to talk to on phone that doesn’t try to renew instead of addressing problem.
JW
After a long conversation they said they would return it to $4.99 and credit my account over next several months. Low and behold I get another $16.99 notice and just give up and cancel effective Sept 1. They then charged my account another $16.99 on Sept 3. Impossible to get anyone to talk to on phone that doesn’t try to renew instead of addressing problem.
JW
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Latest update again created new problems
The latest update made the app unusable again. Unable to log out; paywall appears and won’t Allow viewing. Saved articles again are gone. What a disappointment.
Response from developer
I am sorry to hear that you are not satisfied with our App. I would love to help you resolve any issue you are having. Please email me at csc-digital-escalations@lee.net for further assistance. We value our subscribers and want you to have the best experience possible.
Beware of latest update
If you have saved articles within the app, they disappear when you install the update. Also have to go back and forth between the two available views in order to get all content…and what’s with disabling the links to obituaries?
Glitch with app
I have a paid subscription for the e-edition of the Pantagraph, which allows me to view articles through the app. However, for the last month or so, at least once a week it tells me I need to sign in or restore my purchase. But it shows that I’m still logged in. So, in order to proceed, I have to log out of the app and then sign back in. Just annoying to keep having to go through this every week.
Would also like more local articles available through the app.
Would also like more local articles available through the app.
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Ads hijack you
The ads in this app are very touchy. I hope the advertisers aren’t being misled. The number of clicks you are receiving is not equal to the number of people purposefully clicking. Very annoying. I have been hijacked by the same Ford dealership so many time that I would never want to buy a car there thanks to this app.
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Response from developer
I understand your frustration; however, Ad revenue is a major source of revenue for newspaper outlets.
No reason to use
No reason to use this app. It wants to track you for ads and many of the articles can't be viewed at all unless you sign in. Better off using their website with an InPrivate or Incognito browser tab, or reading mode.
Terrible
$26 a month subscription required all of a sudden for local news? No thanks!
Unusable
I got the ap after resubscribing to the paper, thinking I would use it to read my subscription, but the ap randomly blacks out. Completely blacks out and I have to exit the ap. Absolutely unusable and certainly has me second guessing my subscription.
Toast
App no longer works, loads a blackout video after a few seconds.
Twitchy and difficult to like
I don’t like this app. I only use it for local news stories but it’s aggravating even for that. When you have an article open, and you don’t swipe straight down, the article reloads. That is to say if your finger strays right or left while trying to scroll, you end up back at the top and have to carefully scroll down to where you were or it will happen again. 🤬 Now it’s trying to load a video that I didn’t want to watch. This app is garbage.
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Popups look like malware
I’m getting numerous popups of the “you’ve won click here” variety. This is a paid subscription; please tighten up security on this app!
