Pantograph User Reviews

Customer Experience

Positive experience53.8% of reviews
Neutral23.1% of reviews
Negative experience23.1% of reviews

~ Based on 26 written reviews from the US App Store.

Is Pantograph Safe?

Pantograph appears mostly safe based on user ratings. AppsHunter Safety Score for Pantograph is 84/100.

This assessment is based on 81 user ratings, with an App Store average of 4.4/5.

Safety Analysis

81.5% of ratings point to a safe experience
8.6% of ratings suggest some concerns
9.9% of ratings point to a risky experience

~ Based on 81 App Store ratings for Pantograph.

Is Pantograph Legit?

Pantograph appears to be a legitimate app. AppsHunter Legitimacy Score for Pantograph is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing app

Has every thing you need to track down and catch your bus!

Pantograph update

The new update makes it more difficult to find specific vehicles and navigate overall. Looking up a specific vehicle number gives the series of the bus type causing you to need to sift to find the specific vehicle. Also harder to see specific vehicles on routes as well. Love the app but that was definitely a big downgrade. Don’t know if I am doing something wrong but overall such an amazing app, thank you!!
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Block location gone

Update… thanks for educating me….it works great here in Baltimore Maryland….I really enjoyed the app to the point I subscribe because I enjoy the features like locating buses by block number now you made me create account and feature is gone! Why?

Response from developer

Hi there, You can search for a block number by tapping the List icon (top right, second from bottom), then tapping in the search bar and choosing "Block ID." The steps are a little different but it works just like it used to. If you still need help, please email contact@pantographapp.com with more specifics and we'll get this sorted out for you!

Mobile data issue fixed

The latest update seemed to solve my wifi/mobile data issue...but I miss a couple of features from the previous version, like being able to see vehicles and make the map larger in the Stops/Departures view. Still a fantastic app!

Not the best update

Still needs vehicle info on heavy rail stuff

Update is a Bit of a Downgrade

One thing I've noticed is that when selecting a specific vehicle, while the route is still displayed, the app no longer shows the scheduled time said vehicle was supposed to arrive at each stop.

More annoyingly, the app’s performance is noticeably degraded. Vehicles take much longer to populate, moving the map around is noticeably laggy, and there is about a 1-2 second freeze when switching from the map view to the settings view, and vise versa.
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Response from developer

Hi there, Thanks for the feedback! The schedule times when selecting a vehicle are still available, and there are even new options for controlling this. You can adjust to your preferences in the Settings tab > Map features > Show stop name/time on map. “Both only when zoomed close” matches the previous behavior. I hear you on performance. I’m planning a deeper dive into this soon. It does help to use the filtering feature to display fewer vehicles at once, if that’s an option for you in the meantime. If you have any other questions or feedback don’t hesitate to reach out at contact@pantographapp.com!

Block ID

Took away block if feature. Can't search for spenlock Id’s which is what I used this for. Now it's useless to me because of that :(

Response from developer

Hi there, Good news, this still exists! You can search for a block number by tapping the List icon (top right, second from bottom), then tapping in the search bar and choosing "Block ID." The steps are a little different but it works just like it used to. If you still need help, please email contact@pantographapp.com with more specifics and we'll get this sorted out for you!

Block location gone

I really enjoyed the app to the point I subscribe because I enjoy the features like locating buses by block number now you made me create account and feature is gone! Why?

Northwest Oregon info broken since update

I love this app and have used it frequently for years. Since the latest update, the app appears to be unable to connect to the server and display bus information unless I am connected to wifi. Of course, most of the times I need transit info are when I am not on wifi! I tried notifying the developer via email but have not received a response and the problem persists. I would love to be able to change my rating to five stars once this issue is resolved.
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Great for people who frequently ride public transit!

One of the best apps I’ve used for tracking RIPTA and MBTA. I’m a frequent bus/train rider and this app lets you save stops as favourites, and it shows you departure times and where your bus/train is on the map.

The most confusing and cluttered app

Just wanted to see rail and ferries only, no buses. Disabled all agencies for San Francisco and then turned on only Muni, Bart, CalTrain and Ferries. Unfortunately, of course, turning on Muni shows you both buses and rail, which should be separated. Also, none of the rail line routes were shown unless you tapped on an icon for that line. This app gave me a headache. Very unfortunate. I had heard that this app was was “the best.”
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Not perfect but mostly good

Marin Transit hasn’t been updated in over a year, which is the only agency in the app that seems to not appear. For all of the other regions, they’ve been mostly reliable and helpful to know and learn and use.

Please add Chicago!

This app is great, would love to see the Chicagoland region added

it used to be good

this app is great for us transit nerds but is slowly getting worse :( there’s a lot of legacy bugs, the developer is unresponsive about new bugs (and unresponsive in general), and when you submit info for new vehicles they don’t get updated. i know the developer is just 1 person and it’s a side project but some general communication around the state of the app would be good. the bugs are slowly growing and its making the app unusable.
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Best but not perfect.

If you’re looking for a transit tracker this is by far the best ever, if your agency is supported. There are flaws though:
#1 Not all agencies are supported.
Many times this is simply because an agency doesn’t have GTFS data (tracking data) available but there are times where it just hasn’t been put on here.
#2 Not all vehicles have info.
Yes “Mr. Pantograph” is not everywhere all at once and probably has not been to all the places in the app, but the solution to this is supposed to be the email channel to send new information about this, but that is dependent on-
#3 UPDATES
I don’t know what “Mr. Pantograph” is doing, I’m not going to go out on whim and say they’re lazy or something, they might have moved on to more important things in their life. But then, why is it, that I am paying for Pantograph Pro and it seems like every year this app is slowly slowly getting more out of date and left behind? Abandoned? For instance, Lane Transit District in Eugene Oregon updated their GTFS data to a new link, the simple solution to this is to change the link to which the GTFS data is collected for Pantograph in the app, but that has not been done, meaning anyone with Pantograph in Eugene is just left in the dust, because some guy hasn’t got around to it.

I want to say Pantograph is amazing, and it is when it works. When it works it gives unmatched information in a very intuitive and simple package. I can say that at least initially there was a lot of passion and thought put into this. But now, it’s flawed. It’s sad to see such an amazing app go by the wayside, to end up half broken like so many passion projects. So close, yet so far.
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This app is great BBBUUUTTTTT…

I love this app because it allows you to see all the buses around you (most of the time, however some agencies don’t support bus tracking) the thing that bugs me the most though is that sometimes when I enter the app, the map is completely empty.

Good

Good app but the app is always broken and takes weeks to get fixed

Dev suggestions

Do you mind making a live map no trial subscription and app for free and more

Not all agencies work.

The app description states Kitsap Transit is included, but that is not true.

Great app, but a couple of annoying bugs.

This app is absolutely fantastic and perfect for my needs as a transit enthusiast. It is consumer friendly, has a great UI, while also feeding me all the technical details such as block IDs and vehicle types. I noticed the app is really resource-intensive, which is understandable for an app that required graphics of this level. The only thing holding me from a 5-star review is a couple of bugs that I would REALLY like to be fixed. I recently got Pro and have been experiencing issues with Filters. Most times when I launch the app, there is a filter set for a set of lines, even though the setting to clear filters when app is quit is turned on. Thank you Panto team!
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