Parachute Backup Mobile User Reviews

What users say

Top reviews

Einfach, schön und transparent zu nutzen

Die Anwendung ist sehr intuitiv zu bedienen. Die Oberfläche ist sehr ansprechend und die Backup-Aufgaben von sogar großen Datenmengen (>20 GB) funktionieren sehr stabil sowohl über iOS als auch macOS

Excellent UI

Set up my NAS at home ages ago, this was the app that made it easy to backup 15 years of iCloud files

Funktionierende App für iCloud Backup

Tolles, gut funktionierendes Backup für das iCloud Drive. Das Userinterface hat noch Weiterentwicklungspotenzial. Schnelle Antwort des Entwicklers auf Fragen.
Ganz wichtig, kein Abo!

Definitiv eine Kaufempfehlung.

Unusable

Want to use it for backing up photos from iPad to external disk. Played 10€ and it can not even access the photos from iCloud. It only copied 5 local photos and the 32000 from cloud just were ignored. Please do not use this App.

Response from developer

Hi IdleUser12345, here’s Florian, Co-Founder of Leitmotif. I am sorry to read that Parachute Backup does not work for you. Please reach out to us via the Support option inside the app, so we can help find out what the problem is in your specific case. The app works fine for thousands of users, so it can’t be generally ‘unusable’ as you claim.

This won’t work if you have more than 20k photos

The upload to a hard drive really moves at a glacial pace. I spent three days trying to back up my library and then on one of the days my phone died while I was backing up and I lost all of my progress. I tried to restart backing up, but it has to index from the beginning, and I felt so discouraged. If you feel like watching your phone, pausing before it dies, and then resuming, for like a week and a half this might work.

EDIT: Thank you for the response! I did buy 2 TB of Google Drive space and tried to get the library onto Google Photos-it worked for about two days with no issues, but then failed suddenly at about 40% progress — when it was restarted, I’m not sure if it was scanning, but it was just as slow as the actual uploads, so I gave up. This time the phone was on and connected to power the whole time. I really wanted to love this app!
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Response from developer

Hi there, this is Florian, Co-Founder of Leitmotif. Thanks for your feedback. I’m sorry to hear that you’re having trouble with Parachute Backup. Feel free to reach out to us directly from within the app at any time. We are humans and provide support for our users. Re your review title, I beg to differ. I agree that it is more challenging to back up a large library on a mobile device, but Parachute Backup will crunch through your library without any issue. The problems are mainly related to keeping your device powered for a long time and to the fact that iOS takes a lot of liberty to slow down or even stop apps in order to save battery and memory. When Parachute Backup is forced to stop by the system, it will restart backing up next time it is run. It will not start again from the beginning, but it will need to re-scan your library and check already backed up files. This is because we want to ensure that you end up with a complete and consistent backup.

This won’t work if you have more than 20k photos

The upload to a hard drive really moves at a glacial pace. I spent three days trying to back up my library and then on one of the days my phone died while I was backing up and I lost all of my progress. I tried to restart backing up, but it has to index from the beginning, and I felt so discouraged. If you feel like watching your phone, pausing before it dies, and then resuming, for like a week and a half this might work.
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Excellent so far

Love the NAS support. Easy to setup

Best backup for iPad

Easy to install and run. It backup photos and videos from iPad in just minutes. Future backups will only copy files not previously backed up.

A great idea, well executed

I’m a huge fan of this app. It has a few rough edges but that’s OK because its core functionality seems quite solid.

Love it.

This back up app has immeasurably increased my confidence in the security of my data. Virtually all of my important content is either in my iCloud photos or my iCloud files. Parachute operates easily and efficiently from my new MacBook Neo to secure all of the files I use on my MacBook iPad and iPhone. I highly recommended it.
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Efficient

This piece of software provides an additional piece of mind for me for my iCloud files and photos. It’s extremely easy to set up and very efficient. I would recommend it to anyone who needs it.

Final the solution we have been waiting for

I’ve tried many ways to have a reliable way to back up files and photos and this is it. It’s not a subscription. That in itself is very important. Don’t rely on iCloud because when a file or photo is removed on your phone it disappears on your iCloud backup. Buy this. You won’t regret it.

One of the few options out there

Neat solution for on device backups

Needs restore

There needs to be a restoration workflow.

Room for improvement

When the app works(which takes multiple attempts and hours to do) it does what it’s supposed to do . Annoyingly it backs up randomly when connected to power and once the app has run even partially, I have to hard reset my phone because the speaker crack and pop.

Not good for large libraries

I’ve tried several times now to backup my photo library of about 100,000 files. It will fail consistently at about 60%, and then start back at the beginning. A great idea but unfortunately a waste of money.

Amazing

Thank you for creating this 👌

Missing features and a bug

I cant backup using mobile data with background automation shortcut. Also please add option to backup specific album only - not all albums are important.
And there is not way to set a folder naming format - storing by album name, or just store it in a single folder, etc.

[Bug] Burst photos all frames not included are not on backup, only the key frame even after the option for all key frame is selected
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Response from developer

Hi! Sorry you weren’t happy with the app, just a note - you do have the ability to enable burst photos in the backup settings section. You’re welcome to reach out over the support email if you’d like additional assistance.

Backup never completes

I have about 200GB of photos in my iCloud collection. The backup always stops around half way, and never goes thru. The next time I start, it starts all over, scanning each file individually. Very inefficient.

Furthermore, backup to SFTP is not possible, although it’s claimed in the apps’ description. I wrote the developer by the end of October and haven’t got an answer by the time writing this (end of December)
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Needs direct network connection setup

The app has great potential, but it's currently crippled by an iOS limitation. Backing up to a home server via SMB/WebDAV/SFTP is unreliable because the iOS Files app often shows network shares as read-only . Please add direct, in-app configuration for network protocols so Parachute can bypass this system bug. Until then, the core feature of backing up to user-controlled storage doesn't work for many.
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