Incredibly Useful App
This app is incredible to me because I live off-grid in a house where I can only get 2 bars of LTE and I can still access my Mac mini from miles away, nearly seamlessly.
It has some glitches from time to time, like failing to wake up my computer, but they can often be fixed by deleting and reinstalling the app.
One major thing I think the app is missing is the ability to click and drag content around on screen. You can’t resize windows, drag & drop files, or effectively utilize creative software without the ability to click and drag 🤕
Another thing that would be nice to have is an onscreen return key in the “additional keys” bar. It seems like when I use parallels on my iPhone/ipad without a keyboard, that’s the one key I need to open the software keyboard for the most.
Incredible job on the app, it’s well worth the money. I can get by without a laptop because I can use this so well on my iPad Pro. 👏
It has some glitches from time to time, like failing to wake up my computer, but they can often be fixed by deleting and reinstalling the app.
One major thing I think the app is missing is the ability to click and drag content around on screen. You can’t resize windows, drag & drop files, or effectively utilize creative software without the ability to click and drag 🤕
Another thing that would be nice to have is an onscreen return key in the “additional keys” bar. It seems like when I use parallels on my iPhone/ipad without a keyboard, that’s the one key I need to open the software keyboard for the most.
Incredible job on the app, it’s well worth the money. I can get by without a laptop because I can use this so well on my iPad Pro. 👏
Show more
Great, but only works once per power cycle
It’s really impressive what the Parallels team has done as far as being able to connect to your desktop and use it from your mobile device over a bad cell connection.
That said, I have recently had an issue where I can only connect remotely to my mac mini one time, and if the connection times out or I leave the app or etc long enough for my computer to fall asleep after accessing it, the app can no longer be used to access my computer until i physically travel miles to my computer to turn it off and on again.
I didn’t have this issue before, and I get a very vague message on my iPad saying to “configure the computer to wake remotely.” I checked in the Mac app, and there is no indication that any setting is wrong or has even been changed since before I started seeing this issue. The message that shows on iPad has a “learn more” button that takes you to the support page, where there is no documentation or specific article about this.
It’s really frustrating that this happens now, because if I’m trying to access my computer remotely, having to go physically restart it every time completely defeats the purpose of paying for remote access in the first place.
Please fix this issue. I really depend on this app.
That said, I have recently had an issue where I can only connect remotely to my mac mini one time, and if the connection times out or I leave the app or etc long enough for my computer to fall asleep after accessing it, the app can no longer be used to access my computer until i physically travel miles to my computer to turn it off and on again.
I didn’t have this issue before, and I get a very vague message on my iPad saying to “configure the computer to wake remotely.” I checked in the Mac app, and there is no indication that any setting is wrong or has even been changed since before I started seeing this issue. The message that shows on iPad has a “learn more” button that takes you to the support page, where there is no documentation or specific article about this.
It’s really frustrating that this happens now, because if I’m trying to access my computer remotely, having to go physically restart it every time completely defeats the purpose of paying for remote access in the first place.
Please fix this issue. I really depend on this app.
Show more
nearly perfect
Parallels is an awesome way for me to access my desktop on the go. My iPad is my main computer on-the-go, but every now and again, I need to accomplish one little task on my computer while I’m out.
Unfortunately, in my work as an artist/game designer, I often find myself struggling to “paint” anything because this app does not support clicking and dragging. If I want to edit a level in my game engine for instance, this means drawing one tile at a time instead of using more fluid motions.
If the devs could make it possible to use clicking and dragging interactions through parallels, this would be a 5 star app. Strongly recommend for 90% of workflows.
Unfortunately, in my work as an artist/game designer, I often find myself struggling to “paint” anything because this app does not support clicking and dragging. If I want to edit a level in my game engine for instance, this means drawing one tile at a time instead of using more fluid motions.
If the devs could make it possible to use clicking and dragging interactions through parallels, this would be a 5 star app. Strongly recommend for 90% of workflows.
Show more
Useless if you have more than 1 display.
It only supports the primary display. If you have multiple displays, it’s supposed to aggregate open apps/windows on the primary display, but it doesn’t. Even if you force close apps remotely and reopen them, they open on other displays. But it gets worse, you can’t even access a parallels virtual machine (which might be running on 1 display). Mine, for example, always loads on the 2nd display. I guess if you run 1 display, it’s fine. In 2023, most of us don’t, so it’s an exercise in frustration. Who wants to physically unplug the other displays when they’re rushing out of their home or office? That’s the whole point of Remote Desktop. In the boards, Parallels advises users to just use the web portal. If you do that, though, you need to delete this app or it will load instead. In terms of user experience, web portals are just plain terrible on iOS b.c of browser limitations. They really need to fix this issue that’s been active in the parallels community for years. They have a great dev team (parallels desktop is incredible), so it’s just not a priority.
Show more
Product Unusable And Support Is Awful
I have a Mac Mini (M1) running Ventura, and am trying to access it from an iPad 11” (4th Gen). The Mac is a new home installed system that was used to replace a Mac-In-The-Cloud VM that could not be upgraded beyond Carolina due to the cloud provider’s configuration. So I bought the new machine, and hosted it myself. Set it up, and can access it with a keyboard and monitor perfectly. Installed the Parallels Access configuration, and have regretted it ever since. Every few moments, it freezes with the message ‘Pasting from “computer name”’, and will not release until I press cancel. About 70% of the time, the screen stops responding to mouse clicks, and I am forced to exit the session, and log back in. This gives me about 5-10 minutes of use at a time. And there does not appear to be any way to configure it to stop trying to paste from my remote machine. I tried to contact support, but they make it very difficult to actually ask them anything, only read their FAQ, which by the way is only a glowing review about how awesome their program works. Very annoying when their program is not working awesome, and simply adds to the frustration. My best suggestion is to skip this program, and go with one of the other Remote Desktop solutions on the market… This one is not worth the money, and their support is even worse.
Show more
