Parallels Client User Reviews

Customer Experience

Positive experience21.4% of reviews
Neutral10.7% of reviews
Negative experience67.9% of reviews

~ Based on 56 written reviews from the US App Store.

Is Parallels Client Safe?

Parallels Client has mixed safety signals based on user ratings. AppsHunter Safety Score for Parallels Client is 55/100.

This assessment is based on 57 user ratings, with an App Store average of 2.5/5.

Safety Analysis

33.9% of ratings point to a safe experience
8.9% of ratings suggest some concerns
57.1% of ratings point to a risky experience

~ Based on 56 App Store ratings for Parallels Client.

Is Parallels Client Legit?

Parallels Client appears to be a legitimate app. AppsHunter Legitimacy Score for Parallels Client is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s impossible to use in my iPhone

Please fix it! We pay for this

why is the point of this mobile app logging out so quick if you go to another app?!!!

mobile apps should not timeout so soon. do you know how mobile apps are used? we should be able to choose how many minutes we want to auto-log out.

Worst Remote Access

I love he virtualisation offered by Parallels. What it does, it does beautifully. This on the other hand is terrible. I just need to be able to add different virtual devices so I can connect directly. I can only connect directly to the host device. Using a Mac studio with multiple virtual devices, I could use RDP or any other client but I was hoping to keep everything in house with one technology. I don;t understand why you don;t allow installation on a virtual device?
Show more

Tc2000

It’s too slow and many times it doesn’t work. I use it for TC2000, and it’s too frustrating…

Excelente

La uso para conexión RDP y funciona muy bien

Whe you need more, it doesn’t work!

I use it with TC2000 and frequently it doesn’t work, it’s too bad !!!

Response from developer

Hello, Thank you for the feedback. Our Support Team would need additional details to help to get this fixed. Please get in touch with us at scs@parallels.com Thanks, Parallels Team

keyboard and mouse support

some shortcut like ctrl+space will be hijacked by ios to switch langauge.

all single key shortcut doesn't work, this can be easily tested with blender.

mouse double click and has that weird ripple effect, it's not visually appealing, drop it.

This work pretty good with their RAS product

We are implementing the RAS product for our customers. It works pretty good on the iPad when it works. THe big issue is that if your remote into your environment and then RDP to another computer within session, none of the alphabetical letters and numbers work in the RDP session, but all the special keys just fine. It is very strange. Works fine with the MAC and Windows version of the client.
Show more

App Doesn’t Work.

Can’t navigate the screen on my iPad. Doesn’t respond to touch mode. No matter which tabs I tap, nothing works. Uninstalled and reinstalled it several times, still no go.

some physical keys don't work, external mouse double click

start, end, page up and down key doesn't work.

external mouse double click

Malísima

Lo peor que han hecho

IOS17

Unter iOS17 direkter Absturz.
Update dringend erforderlich!

ios 17 issues

Dear support, I updated my iPad to ios 17. Since then the app crashes every time I hit enter on the magic keyboard but on the device keyboard, the enter works normally. The app is fantastic and it is an essential tool for my work. Please work on an update and release asap. Thank you!

Connect problem

Won't connect

Screen adjustment

Please update for iPhone 13 Pro Max, the graphics is awesome but it doesn’t extend all the screen, has a black bug border on each side when the phone is on landscape.

(修正済み)低解像度で表示されるようになってしまった

下記の問題は19.0.2.23357で修正されました。
バージョン19.0.0にアップデートしたところ、ディスプレイ設定を変更していないにも関わらず、画面表示が荒くなり、拡大しないと表示されている文字が読めないほどの状態になってしまいました。今まではdot by dotでも情報が落ちることなく表示されていましたので、アップデートに伴い何か変更が入ったのでしょうか。

La mejor App

Le pondría 5 estrellas de no ser por la ultima actualización que ahora se ven las letras un poco borrosas. Por favor arréglenlo o si me pueden decir cómo volver a la versión anterior. Muchas gracias y felicidades por la App que para mí es de las mejores

Whe you need more, it doesn’t work!

I use it with TC2000 and frequently it doesn’t work !!!

Response from developer

Hello, Thank you for the feedback. Our Support Team would need additional details to help to get this fixed. Please get in touch with us at scs@parallels.com Thanks, Parallels Team

Terrible app for iPhone

Loved the old TC2000 version. This new version is terrible and useless. I just canceled subscription.

This app still needs a lot of work.

People need to use this to be productive, so make it work better for people that use it with iPad Pro, keyboard, trackpad/mouse.