Paramedic Protocol Provider User Reviews

Customer Experience

Positive experience75.3% of reviews
Neutral7.9% of reviews
Negative experience16.9% of reviews

~ Based on 89 written reviews from the US App Store.

What users say

Is Paramedic Protocol Provider Safe?

Paramedic Protocol Provider appears mostly safe based on user ratings. AppsHunter Safety Score for Paramedic Protocol Provider is 71/100.

This assessment is based on 53 user ratings, with an App Store average of 3.6/5.

Safety Analysis

62.3% of ratings point to a safe experience
9.4% of ratings suggest some concerns
28.3% of ratings point to a risky experience

~ Based on 53 App Store ratings for Paramedic Protocol Provider.

Is Paramedic Protocol Provider Legit?

Paramedic Protocol Provider appears to be a legitimate app. AppsHunter Legitimacy Score for Paramedic Protocol Provider is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Missing counties?

Can we have an update for San Diego County? They’re posted online…

Used to be good

Used to rock my socks, but lately it lags excessively

Issues

I’ve bought the full version but when attempting to download the protocols it states that I do not have the full version. I’ve deleted and redownloaded and nothing is fixing this issue

Used to be good , no more

Used to really like this app, but now it has deleted many and has some convoluted code system for others that never completes properly. No loner worth fooling with

Solid EMS Reference Tool

I’ve been using PPP for over a decade. It’s my most common used reference tool on shift. Working in two jurisdictions, I sometimes find myself double checking protocols to ensure that I’m not making a cognitive error, and their system works well for that.

Also, because everything is downloaded to my device, I can swap between jurisdictional protocols simply and easily, even if I’m in a data dead zone.
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Disappointed

Disappointed . I cannot download as this requires IOS 14. I cannot update either not even older version. I am so tired of having to buy newer electronics just to keep an app up to date.

So what I have on my tablet is useless to me.

Most medics I’m my agency use this

Been using for years, perfect.

Has to redownload every time I open it

I had this on my Galaxy S21 and it had this same problem. Now I have an IPhone 14 Pro and it’s doing the same thing, after having to purchase it a 2nd time. Once it’s downloaded, the app is amazing! I work in a rural area, so I can’t always count on having service, to redownload it. Extremely frustrating!
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Well thought out, easy to use!

As a paramedic student and a seasoned EMT, I wanted something on my phone that had my local protocols on it. I was a little worried about update frequency, but haven’t run into any issues yet! Well worth the price.

What is updating?? Not a complete set of protocols

Pretty good app for the most part. But it seems like every time I open it, it says an update is available. My EMS agency only updates protocols 2 times a year so I don’t know what it is updating all the time. Also, it does not contain all of the protocols that exist in my area.

Wasted $10

There are a limited number of agencies represented (at least in my state). None of the agencies I work with were listed. I followed the steps to request agencies to be added and was told, “Unfortunately we no longer add protocols to the $10 app, but rather enter into contracts with agencies to provide an app free to their personnel.. ..Our pricing is based on the size of the agency and starts at $750/year. “

So, no agencies I can use and they can’t be added unless the agency will pay hundreds of dollars. Strongly recommend you check their website to see if your agency is listed before wasting your money like I did.
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Great App

Lots of help during paramedic school and beyond. A lot more convenient to use this app on your iPad, instead of carrying stacks of protocols or dealing with finding them online.

Really wish they had the option to write/draw on the actual protocols themselves, instead of having to switch to the other window.
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Horrid

Protocols won’t update or download.

Won’t stop “indexing”

I have both app’s on my phone. They legit helped me get through my medic class and the clinical ride alongs. Recently though the Agency version isn’t recognizing the PPP app and while the protocols will show up in the PPP version the search function is not working at all. In the provided search bar it just shows the word “indexing” with a spinning icon and it never goes away. I have deleted and re installed the apps several times. Still no change. Great tool for work but not if I have to stop patient care and cycle through the entire state protocol with no search function.

- Chris
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Response from developer

Hi Chris, This is a known issue with very large sets like Maryland, is that the one you are using? Please leave the app open for 3-5 minutes in the foreground, without locking your screen, and the indexing should complete. You can also email us at support@acidremap.com for further assistance.

Did not work

I paid $10 for an app to tell me that they don’t have my county protocols. I’m a little frustrated.

Response from developer

Hello, it's possible that you need a different one of our apps. Please contact support@acidremap.com for assistance.

Great app

Great app until my employer forced them to take down my protocols.

False advertising

It shows it has SAFD protocols on the picture. No protocols found

Response from developer

SAFD now has their own app, which you can download from our website.

Waste of $10

My protocols for the county I work in is not on this app. I used the most common protocol in my state opinion and it wasn’t even close.

Response from developer

Hello, sorry for the delay in responding. Please reach out to support@acidremap.com with details of which set you are trying to find and we can assist.

Great!

I’ve worked with a couple of different agencies with different protocols, so it is great to have an app that not only allows easy downloads of your agency’s protocols, but also offers easy transition between them. I use this often as a quick reference tool, and the updates are fast and easy that always maintain the newest versions of the protocols.
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Not working

Unable to download NYC Remac protocols

Response from developer

Hello, we were probably updating them at the time. Does it work now?