Locked out of my account / Login issue
I’ve been using this app regularly, but it suddenly logged me out. Now when I try to log back in, it says "incorrect password or email." Clicking "Forgot Password" doesn't work either—I get no reset code via email or phone text. Reinstalling the app and restarting my phone didn't help, and contacting the school didn't resolve it since it seems to be a technical app issue. Please fix this bug so parents can access their accounts!
Show more
Great
So far it’s been very informative
Thank you
Thank you
Needs some fixing!
I’m at the parent end. Kids attend two different schools, I show so many notifications and yet nothing is truly highlighted as “new” or “unread” super annoying! And the attendance submitting sucks. I w at to submit a sick note and it won’t let me submit the correct time when i picked up the child. I had time at 4pm at the day to submit the sick note and the app wouldn’t allow me to set the time to 10am when I picked him up, earliest was 4pm.
Show more
Good
Excellent app
Awesome
Very helpful
Not a fan of the app
It’s very barebones.
Cannot scroll the message on iOS
From last two updates, cannot scroll or read messages on iOS device. The user experience is bad.
App barely functions
The chart function doesn’t allow you to add groups or multiple people. Both parents can’t be in a group conversation together. Half of the features redirect you to the browser. They didn’t do any quality control or they hired cheap engineers.
Not happy and love it
The only thing I hate is when it logs me out and we have to program again and some of us don’t remember our password. It helps in some ways that I hate to fart that we have to be logging in with our password. It’s frustrating some of us don’t remember her password or they make us one and they don’t explain it to us. They just write it down the paper and when I try to login with that, they put on the paper it’s not valid.
Show more
Parent Teacher connection
I am thankful for Parentsquare App. As a teacher, I can easily communicate with parents through Newsletters, updates, and other information. It allows individual and group messages. Pictures can be shared and it even allows for parents-teacher conference sign-ups. All in all, it’s a great App!
very good app
very good app
ts buns on my ma
yo man, why the hell can’t i even make an account, like are we deaduzz rn, and when i have a qr code to log in, i cant even join gango
Makes me change my password multiple times
Literally in the same day, I opened the app and then the next time I open the app it makes me change my password. I’ve had to change my password in the last month 4x it’s ridiculous. If it wasn’t used by my child’s school I would not download this. It’s really annoying, especially when you receive messages and have to make a new password that also has specific rules for your new password and then I can’t remember the new password because I recently changed it. I’m really frustrated.
Show more
You broke login
Recent update with a weird “gonna be logged out” warning and asking me if I want to login now or later. I don’t want to do either. Please allow me to add biometric auth so I never have to think about it again.
Also it broke actual login. So stuck in a weird “trying to switch account” state. I’m not trying to switch accounts. I don’t have multiple accounts. I should never see that screen.
To the product and UX leadership, I believe in you! Make our parent square great (or really just mediocre) again. Please and thank you.
Sincerely, tired parents everywhere.
Also it broke actual login. So stuck in a weird “trying to switch account” state. I’m not trying to switch accounts. I don’t have multiple accounts. I should never see that screen.
To the product and UX leadership, I believe in you! Make our parent square great (or really just mediocre) again. Please and thank you.
Sincerely, tired parents everywhere.
Show more
Staying connected
For every update or situation with the school or student, I’m instantly notified. Great tool for parents to be informed on events, activities, student grades and behavior/ that may occur. Basically, networking and communicating without the worries.
Worked for a little while
It worked for a few weeks. Then IMPOSSIBLE to sign in. Email to reset password never arrives. I tried so many times during several days until I gave up. Using the school’s email communications instead.
Scroll is messed up
When reading a long message the scroll gets “stuck” and I have to resize it to be able to scroll down again. Very annoying!
Horrible
I got the app since my district changed apps for parent communication and as soon as I got it I deleted it since I couldn’t get in and I wouldn’t let me log in
Just awful UI
This app has one of the worst user interfaces I have ever seen on a mobile app. Unfortunately my school had to switch from remind to this. On remind you can simply see messages from the Lock Screen. You can see them in separate conversations. On this app, everything is just one continuous feed, where you can’t see what the message is about if you don’t go click on it. There is no way to distinguish if it is just a regular update or an important message. You also have to clear the notifications if you want to get the true number of messages you missed on the app icon. This is a terrible alternative to remind. This app should not exist.
Show more
Grandma Gussie
I love,love this app!! It keeps me in formed on what’s happening in my grandkids school all three schools I appreciate this !!!
