Very limited to report
Apps intentions are great but the whole taking pictures in the front back side plates in the front and back is complicated. As a wheelchair user I could not get behind the truck to take the picture of the plates. It didn’t have a rear view mirror HC sign nor did the plate in the front have a Handicapped sign. Taking so many pictures can also make it not safe for me because it can cause someone to get confrontational for reporting. I am in a wheelchair, front picture of the plates and missing placard should be enough. Reporting the location is also complicated. I’m not a police officer to sit there and take detailed information like one. I didn’t feel safe to report and it didn’t make it handicap friendly to report.
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Response from developer
As an organization developed and run by people with disabilities we do not suggest reporting if you do not feel safe doing so. But we must collect the elements necessary to demonstrate an infraction as our law enforcement and judicial partners require. Please email support@parkingmobility.com for tips and tutorials on how to report safely and effectively.
Great app
I have never had a problem using this app and have submitted more than 40 violations. The most common one I find is that people don’t know that they have to hang the placard from their rearview mirror and not just throw it on their dashboard. I’m glad to be a part of a team that keeps handicap parking available for handicap people.
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Response from developer
Glad to have you on the Parking Mobility Team!
Not worth it
More effective to call non emergency police line. Putting yourself at risk for taking pictures is not worth it especially if they declined your report. Useless app and system.
It’s Okay
If your local police department doesn’t work with the app it just feels like a waste of time.
Also, I was able to successfully report a couple violations, but now every time I submit a report it immediately goes into an incomplete status even though I completed everything. And there isn’t a way to edit an incomplete report.
I like the concept, but it feels like using this app is a waste of time. You’re better off calling your local police department directly using the non-emergency number.
Also, I was able to successfully report a couple violations, but now every time I submit a report it immediately goes into an incomplete status even though I completed everything. And there isn’t a way to edit an incomplete report.
I like the concept, but it feels like using this app is a waste of time. You’re better off calling your local police department directly using the non-emergency number.
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Response from developer
If you’re experiencing an issue with incomplete reports, please reach out to support@parkingmobility.com. We’ll happily assign a tech to get things right. Reporting in nonpartner communities is critical to getting your community on board. Calling local nonemergency number rarely results in any action and there’s no data collected to address the issue.
Useless
The first time I wasn’t aware I needed to take the pictures using the app, and couldn’t upload them. That was inconvenient, as they are embedded with data for verification. I was already away from the spot, so I took pictures of the display on my iPad using the app. They declined it.
So a couple of days later , the same vehicle was there still; it has no plates, and the registration expired 10/25, the inspection expired 01/25 & the blue tag showed that expired 09/2024.
They declined it again because the tag was “visible”
It is an illegal vehicle, parked in the space for months, but apparently it’s okay because the expired tag is hanging!
What a waste of time!
So a couple of days later , the same vehicle was there still; it has no plates, and the registration expired 10/25, the inspection expired 01/25 & the blue tag showed that expired 09/2024.
They declined it again because the tag was “visible”
It is an illegal vehicle, parked in the space for months, but apparently it’s okay because the expired tag is hanging!
What a waste of time!
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Meh
I was excited and recommended this app. Had a violation I needed to report. I tried to then found out you MUST take all pics thru the app. You can’t take pics then upload. U MUST that 3 required pics. If you’re disabled, people can’t always walk around a car snapping pics. Giving tickets should be easy enough with one pic. You have to apply for a placard or handicap plate thru the DMV. I’ll try once more then I’ll delete it. A lot of disabled people won’t be able to use this app due to the requirements. I was trying not to have to call the cops so much for these violations. Guess it’s back to calling the cops and using our 311 app. Be nice if this was a better app to report handicap parking violations only.
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Response from developer
The same pics are required. But we can only accept photos submitted within the App per agreements with law enforcement and judicial partners.
Great concept but terrible app design
You should be able to upload photos from your gallery to the submit photos section. I snapped them before going into the store and now I can’t upload them to the app inside. Oh well, so much for that-
Great in concept.
Terrible in practice.. the department doesn’t actually use the data to issue any citations. The user interface is awful. You have to stand around and take photos in the app in a specific order, raising the likelihood of confrontation from the offenders. It would be better if users could upload their own photos.
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Every report denied.
Why even bother. It’s like they find a reason to deny every report you make. Not worth the trouble or almost getting into a quarrel with the person who you are trying to take a photo of. I’m not even sure if they even do anything. With your report.
It works!
Quite simply, this works. It sends in the complaint ➡️
1) IF the person doesn’t actually have a placard/plate and isn’t validly parking in the spot, they get a ticket.
2) IF they do have a right to be there, they show they own a disabled placard or that they were transporting someone who does, (even if it wasn’t displayed at the time), and the ticket gets dismissed.
➡️as a side note
Someone in the negative reviews complained about the terms and conditions, but clearly didn’t understand them. It is just agreeing that you won’t hold the app responsible if you wrongly report someone. That’s about it.
1) IF the person doesn’t actually have a placard/plate and isn’t validly parking in the spot, they get a ticket.
2) IF they do have a right to be there, they show they own a disabled placard or that they were transporting someone who does, (even if it wasn’t displayed at the time), and the ticket gets dismissed.
➡️as a side note
Someone in the negative reviews complained about the terms and conditions, but clearly didn’t understand them. It is just agreeing that you won’t hold the app responsible if you wrongly report someone. That’s about it.
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Not Worth the Hassle
Reporting vehicles was going great, until I had one declined. Apparently the ppl behind this are ignorant of my State’s laws regarding what makes a placard or license plate expired/invalid; even when the statute was provided. Use if you want, but I will be deleting the app, because it is an obvious waste of time and effort.
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Not accessible
As a person with a disability who uses a chair full-time, I have attempted several times to use this app. This app asks that you take not just a photo from the back of the vehicle to show the plate but also the front of the vehicle. Has a wheelchair user the majority of time it is impossible to get to the front of a vehicle in order to take a photo of the plate, and sometimes a photo of the windshield to show the disability parking placard. If you cannot obtain a photo of the front of the vehicle, this app will not except your “complaint“. So somewhat it is at times in accessible to use an app to report violations of accessibility!
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Dangerous App
Better to just slash their tires.
Not helpful
Unless the spot has a disabled parking sign like a stop sign, the violation will not be reported. I have reported twice where it was no sign but the decal on the ground for the spot. There were no signs anywhere in the parking lot. Both violations were denied. Then I get told I can report the need for signs in the app. I couldn’t find it anywhere. Not helpful.
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Decent But
Great idea but the app crashes all the time and the fact that you can't take a picture and then upload it is criminal, i can quickly snap 3 pictures faster than taking the pictures in the app- not tryna get caught
Rewards
This app or system would be great if every time someone is reported and get fined, that the person reporting this should get a reward like how New Yorkers get paid by reporting people parking illegally on the streets. Other than that I’m not gonna waste my time reporting anyone. It’s comes with an reward.
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The people who rates this app a one star are bots and absolutely terrible and childish
(I absolutely love this app and will continue using it to report people who misuse handicapped violations etc.)
Great concept but….
I love the concept and I will be happy to help reporting people the uses and abuses parking and other disable areas but the app makes you fully responsible if you submit any information and the person affected, decides to sue you or whatever. So for that reason I’m out.
Needs to be better
The problem with this app is that you need to take the pictures live. It doesn’t give you the opportunity to upload a photo. So the times that I’ve used it they deny the report.
Not Worth the Hassle
Reporting vehicles was going great, until I had one declined. Apparently the ppl behind this are ignorant of my State’s laws regarding what makes a placard invalid; even when the statute was provided. Use if you want, but I will be deleting the app, because it is an obvious waste of time and effort
