Not What We Hoped For
Great App!
Not only that, the customer service is fantastic! I was having issues, totally user fault, and Ivan was quick to respond and very helpful in explaining my mistakes!
Very rough around the edges
Wants registration upfront
Doesn’t work
Too many issues
App not working
Well worth it!!
Reset Password
I enjoyed using the app and reading about the parks but am now not able to get logged back in and need to reset my password.
If unable to reset than will simply trash the app.
Thanks.
Fixed! Yay!
Can not register
Badges
Photo upload
New Version is Horrific
The new map is so glitchy and slow it’s basically unuseable. It also seems like certain features of the old version are simply no longer built in.
The official NPS app was my backup app before this but is now my go to, its a shame they mangled the system they had.
If it aint broke…..
Something has changed
Missing locations
Glitches sometimes
I love the idea of this app BUT ...
It also doesn't recognize all parks unfortunately. Today we were at the Desert Wildlife Refuge, which is a huge park in Nevada, but it was impossible to check in, it didn't recognize it as a park
An option to manually check in into a park would be great, and/or to manually add a park if it's not in the database
New to App but has issues
Also when reading about each individual park, many of the descriptions are cut off at the bottom and there is no way to continue reading it.
Developer can you please look into theses issues?
Response from developer
Hello, Nejinater! Thank you for reviewing the ParkPassport app. We have made significant updates in the app since January 2021. Parks descriptions have been fixed! We hope you will give the ParkPassport app another shot. If you are still having issues or have additional questions or concerns, please don't hesitate to contact us at parkpassport@parktrust.org!
