Consistent Lockouts
I am consistently locked out of my online banking after entering my password. No I do not forget my password. I have to call each and every time to get my password reset/unlocked. I have done everything from deleting the application, clearing my cache’ history, changing my password etc as they suggested (mind you I have done this over and over again) to the point that I am incredibly frustrated and over it. I can not continue to do my banking in this manner. I have brought this to the attention of the credit union for MONTHS NOW.. to no avail.. no one listens to me as if I am the only one this is happening to??!?!? Am I ??? I just don’t understand what is happening here? I have an IPhone 11 nothing fancy but not a dinosaur either.. and this happens on my Chromebook as well so it’s most definitely the application. I truly hope that someone who can fix this sees this and does something, PLEASE!
Show more
Freezes
App freezes often. It has to be deleted and downloaded again. Why do I have to enter a nickname? All nicknames seem to be taken! Even random letters.
A really useful app
Having an ATM in your pocket is incredibly useful. Unfortunately, the great people at the credit union are not great programmers, so occasionally it will stop working for a while
Member
Good job! Still needs a deposit function
Great app
Very nice easy to use