ParkSavannah User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral3.7% of reviews
Negative experience29.6% of reviews

~ Based on 81 written reviews from the US App Store.

What users say

Is ParkSavannah Safe?

ParkSavannah appears safe based on user ratings. AppsHunter Safety Score for ParkSavannah is 96/100.

This assessment is based on 1,272 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
0.6% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 1,266 App Store ratings for ParkSavannah.

Is ParkSavannah Legit?

ParkSavannah appears to be a legitimate app. AppsHunter Legitimacy Score for ParkSavannah is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Location service broken

Can use the app when the location can’t be seen. Many issues needs fixing

Monopolized parking

App is ok if you have to be there. but they snatch up all of the parking in the area and jack the price up up up. They also have people out at all hours writing tickets the moment your time expires. Better to just avoid Savannah.

Cannot save card

Piece of junk. Spent so long trying to save multiple cards. It does not work and does not accept Apple Pay

“Location not currently available” bug

No matter where I go, it says “Location not currently available.” it won’t even let me put in the numbers, this is just when I try to tap “New Session.” It’s especially frustrating when I don’t have my card on me, this is why I use the app in the first place.

Non US phone number

When you try and use a non-US telephone number to verify your device. It just says invalid phone number. So the app is useless unless you have an American mobile number.

Let me pay ahead of time!

I am a tourist wishing to pay for a spot at 8am Monday morning. I am unable to pay Sunday night and therefore have to set an alarm for 8am. If hours simply weren’t restricted it would be much easier for tourists.

Terrible

Doesn’t work. Had to pay at the kiosk. No way to extend your time. No way to link your kiosk session to the App. ParkMobile works way better Savannah!

What do you mean location is not available? Garbage service and app

What do you mean location is not available? I’m at the parking spot and allowed location

Easy to Use-But Hard to Get Glitch Refund

I am NOT a tech-savvy person, but this app was easy to use… until I was double-charged on the same day for the same spot. I have been trying to reach a human being since March, & it is now May 1st! After reading the Terms & Conditions, emailing & calling as instructed, & never getting ANY responses… I finally had to start threatening to dispute the duplicate charge before getting ANY attention from anyone. I have now been told I will get a refund check in 14-16 days. Just an FYI-I WILL dispute it on Day 17. Too much runaround from a seriously defective system that completely ignores its customers. SHAME ON YOU, City of Savannah!
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Invalid Phone Number

The app won’t accept valid UK phone numbers for verification, so the app is useless for international visitors. The app provides the option to input UK numbers, but then says the number is invalid even though it isn’t.

App appears to work well but no Apple Pay.

The app appears to work well. Parking spaces are sometimes on the sidewalk and it seems always within the “square” where the car parks. The app unfortunately does not give a way to pay without saving the credit card. I don’t care if this never leaves this app.. the card should never be saved within the app. The second thing I had an issue with is that Apple Pay could not be used to pay. This absolutely should be the default for all iOS apps. It has been around forever. There is no reason to not use it. It is by far the safest way to pay.
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2 stage verification not working and dead links

Downloaded the app. Could not set up because no text or call with 6 digit verification was ever sent. App is DOA.

Doesn’t Work

Agree with previous reviewers, it does accept parking spaces, not worth downloading.

Doesn’t work

Won’t recognize any space number. Completely useless.

St. Patrick’s Day Mess

I went to Savannah for St. Patrick’s Day weekend and had to download the app, no big deal, however, I initially parked somewhere on the along the parade route. Apparently if I had not looked at the route map myself and moved my car, it would have likely been towed causing major headaches for me. A simple in-app/pop up message telling me to make sure my car can’t be there during these dates/times would have fixed this issue. This is not ok considering how many people come to visit Savannah from out of town and might not be super familiar with the parade route. I’ve had to download other parking apps while traveling for work and been warned of the possibility of getting towed, the hours a garage would close and I wouldn’t be able to get my car, etc. so I know this is possible.
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Sometimes the location isn’t available

It’s weird at times in the early morning the location isn’t available even outside the available hours and other days it is. It’s annoying because I want to pay right then and there before I go to work. It is a very convenient app but loses that after not allowing me to pay 30 mins before the hours start. I have gotten two tickets recently due to the app not allowing me to pay for slotted time just 30 mins before.
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My info gone every time I open it.

I don’t use it much, but every use has required complete new setup, which is annoying while standing in the hot sunny humidity of Savannah.

The worst app

This app does not work

Please help save side mirrors

Please make a list of the parking spaces on Bay St in Savannah, Ga and send a pop up when people pay for these spaces to remind them TO FOLD IN THEIR SIDE MIRRORS! These get broken by passing cars on this narrow fast street every day. Please do this. Many tourists vehicles get damaged and these repairs cost hundreds of dollars or more. Mine cost $700. Thank you.
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DO NOT DOWNLOAD OR USE ALL INFORMATION HAS BEEN COMPROMISED

Since our recent trip to Savannah in the first week of April (and subsequent download of this app) my credit card has been compromised and cloned and now I am getting phishing emails saying the app has been downloaded under my Apple ID. DO NOT DOWNLOAD AND USE!!!