Partners Bank Mobile User Reviews

Partners Bank Mobile
Partners Bank Mobile
Partners Bank of New England

What users say

Top reviews

Balance after each transaction

The app functions passably but I really dislike that you don’t get the balance after each transaction, including pending transactions. It is not very clear that the balance shown at the top does not reflect what it will actually be once the pending transactions go through.

5*

I’m new to Partners as a small business owner and am thrilled with the level of customer service and best pricing options!

Horrible app

Been banking with Partners for several years and the app is ancient. Even when they try and incorporate newer technology (Zelle) it doesn’t work with their app.

Fair

The app is stable and easy to use. It would be great if I could see a running balance with each debit/credit on my checking account. Also, I’d like to see more detail on my mortgage…like a running amortization schedule. I make extra principal payments and would like to see how that is affecting my pay down and timing of my payoff.
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Thank you to Partners Bank Springvale, Maine

When my husband passed away in 2023, I had no idea how to take care of financial matters. The people at Partners were patient and spent time with me to set up three accounts for me and to teach me how do do banking on line. They had to show me how to fill out a deposit slip! They were really wonderful and I am very confident with the banking processes now. Thank you guys so much!
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Wonderful service!

Always so east to use mobile app!

need a way to name accounts

like this app, but having multiple accounts would be much easier if you could name them, instead of going by numbers.

Mobile deposit

The deposit level is too low.

Thank you!

This app is so easy to use!

Security

While some folks might be annoyed by the many types of questions being asked before receiving help when one is temporarily locked out of an account, I am comforted by the extra security steps Partners Bank takes.

Thank you

Thank you for such great service

Getting to the bank is sometimes hard.

The ability to conduct bank business when the weather is bad is very helpful.

No

Recent changes rearranged the order of accounts. I used to be able to open it and see the top two accounts that I used most. Now the ones I don’t want to see are at the top.
Partners Bank: PLEASE offer the ability to arrange accounts in the order we want - not what YOU want me to see first.

Deposit and memo

I like the app BUT…. Deposits after 3 would be nice and memos on transactions. For some reason we had it then it’s gone. For business banking it is really nice. Other than those two it’s 5 stars.

My “Partners”

I love my local bank. The folks who work there are great and helpful.

It’s a great home town bank

It’s nice to have a local bank that you can count on for your banking services

The name?

What is the name of the new partner bank app can someone tell me please??

Exceptionally Good!

An awesome bank with an awesome App!! Always a good experience. Customer service is premier!!

Cheryl simonds

I tried for two days to remote deposit checks to my account. The pictures all 20+ were centered and completely readable, but the deposit was unsuccessful because “could not read the bank information on the bottom of the check! I needed to get money into the account to pay some bills but no one at Partners could help me! Obviously, customer service is truly lacking. Oh by the way they must have fixed their issue because the deposit I did today went through!
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Bill pay

I liked the old system where when I clicked on a payee- it showed the date and last amount paid. This was easy and very helpful