Passport Photo Maker・ User Reviews

Name: Passport Photo Maker・
Rating: 4.7 (708 reviews)

Passport Photo Maker・

Madduck

📊 Productivity

Customer Experience

Positive experience36.8% of reviews

Neutral10.5% of reviews

Negative experience52.6% of reviews

~ Based on 38 written reviews from the US App Store.

What users say

Summarized from real user reviews of Passport Photo Maker・. Based on 708 reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Productivity app.

Positive things

👍Easy to use
🚀Quick and efficient
💡Helpful for visa/passport photo needs

Negative things

💰Expensive
🐛Glitchy features
🔒Difficult to cancel subscription
🔍Misleading free trial
📤Issues with exporting/saving photos

Is Passport Photo Maker・ Safe?

Passport Photo Maker・ appears safe based on user ratings. AppsHunter Safety Score for Passport Photo Maker・ is 93/100.

This assessment is based on 708 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.1% of ratings point to a safe experience

2.7% of ratings suggest some concerns

6.2% of ratings point to a risky experience

~ Based on 708 App Store ratings for Passport Photo Maker・.

Is Passport Photo Maker・ Legit?

Passport Photo Maker・ appears to be a legitimate app. AppsHunter Legitimacy Score for Passport Photo Maker・ is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

No sirve

Pago la membresía trato de hacer fotos y no sirve

Pago y no sirve

3 months ago

Muy caro cobran

Es demasiado caro

Los más horribles

7 months ago

Didn’t export jpg as promised

The app is quick and easy to use. Although after purchasing, I still couldn’t export my Visa photo. But I figured out I had to close the app and reopen it for it to acknowledge that I made a purchase. That’s not so bad. But when I chose EXPORT, so I could get my photo in JPEG as required by Vietnam, the app still exported it as a PNG file. Again fine, because I can use Canva to export it to JPEG. Just a lot of extra work for a 9.99 one time use app. For that amount of money it should work perfectly right away.

rmwright64

7 months ago

Response from developer

Hello, thanks for your kind comment. If you need any assistance, you can always contact us at https://madduck-help.freshdesk.com/

Click bait

App is glitched, waste of time, completely useless

Ice99686

7 months ago

Response from developer

We regularly test the app, but occasional edge-case issues can happen. Please contact us with more details at https://madduck-help.freshdesk.com/, so we can look into it and assist you further. We appreciate your support!

Does not work

I bought the subscription but it does not allow me to save or print pictures. Waste of time.

Anonymous 21111

7 months ago

Response from developer

Signed Up for Membership & Can’t Download Picture

So I signed up for a membership so I could create a passport photo for my renewal process. However, after downloading set app and buying the weekly membership, I tried to export my photo, and I was unable to do so. There is no contact information or people to reach out to if you’re having issues with the app which doesn’t make sense to me so I’m thinking this app was a scam. That sucks because now I’m out $10. Do better.

callmechan_

8 months ago

Easy to use

Cannot get any better for the job at hand. Thanks

Jamper47

9 months ago

Response from developer

Hello, thanks for your kind comment. If you need any assistance, you can always contact us at https://madduck-help.freshdesk.com/

cancelamento

Não tem um campo de fácil acesso para realizar o cancelamento da assinatura

Bia Quiais

9 months ago

Response from developer

Hello, sorry to hear that you'd like to cancel your subscription. We would like to assist you. Please contact us from the Help Center at https://madduck-help.freshdesk.com/

Frauds

Cannot contact , the have blocked off and hacked their own system to where you cannot cancel membership im going to report!!

Applecontact

9 months ago

Response from developer

Thanks for using our app and sharing your thoughts. We’re sorry to hear about your experience. If you'd like to share more details so we can better understand and improve, please reach out to us at https://madduck-help.freshdesk.com/ We appreciate your feedback!

Numerous issues with its features and functionality

I had a terrible experience with the Passsport Photo app due to numerous issues with its features and functionality. I signed up for what was supposed to be a free trial, but I couldn’t access the necessary features. I couldn’t upload all the photos needed to create the image I wanted. Furthermore, when I finally managed to upload a photo, the background removal feature didn’t work as expected, rendering the app useless for my needs. As a result, I ended up using a different app, but I still got charged and did not receive a refund. I would recommend trying Picsart instead, as it is a more reliable app that doesn’t lag or freeze like Passsport Photo does.

bubblyspiritz

a year ago

Response from developer

Beware

App didn’t work and they make it impossible to cancel in the app.

Spike225

a year ago

Response from developer

Hello, sorry to hear that you'd like to cancel your subscription. We would like to assist you. Please contact us from the Help Center at https://madduck-help.freshdesk.com/

Not user friendly

Not useful

Beverly1957

a year ago

Response from developer

Good app but misleading free trial

The app's "free trial" is misleading. Once you subscribe, there is no option to cancel, making the trial effectively a forced subscription. This lack of transparency is dishonest and creates a frustrating user experience.

Cristian el argentino

a year ago

Response from developer

Thanks for your feedback. Our app clearly states its pricing and subscription details in the App Store description. All in-app purchases are reviewed and approved by Apple. We’re transparent about our model and committed to providing value to our users. If you have any concerns, feel free to contact us at https://madduck-help.freshdesk.com

Passport Photo Rejected

The app claims to verify the photo, but my passport renewal was rejected for a “grainy” photo. Cost me time and money.

1/2 marathon here I come

a year ago

No cancelation option

I had this app only for one day under trial period. Now I am trying to cancel the subscription but cancellation option is no where to be found.

Cancel option 1

a year ago

Response from developer

Hello, sorry to hear that you'd like to cancel your subscription. We would like to assist you. Please contact us from the Help Center at https://madduck-help.freshdesk.com/

Unable to cancel

Unable to cancel on settings

Wtshang

a year ago

cancellation is not possible, you will be charged 7.99!

I wanted to use trial option and tried to cancel the next day but did not work.
You will just receive an email telling you to follow settings>subscriptions >cancel .. BUT that button does not work !

mehmet.al

a year ago

Response from developer

Thanks for using our app and sharing your feedback. We’re sorry you’re not satisfied with our pricing or subscription terms. We’ll review this to provide the best balance between value and quality. If you’d like to share more details, please contact us at https://madduck-help.freshdesk.com/ We appreciate your support.

Denny

Very helpful

dany bajwa

a year ago

Didn’t work

Photo was not accepted for US passport due to being cropped too close

Didnotwork3

a year ago

Response from developer

Thanks for using our app and sharing your feedback. We’re sorry if you had difficulty getting help from our support team. We’ll review our process to improve response times. If you still need assistance, please contact us at https://madduck-help.freshdesk.com/ We appreciate your patience