Passport Seva App User Reviews

Passport Seva App
Passport Seva App
Consular, Passport and Visa Division - MEA, Govt of India

Customer Experience

Positive experience9.5% of reviews
Neutral9.5% of reviews
Negative experience81.0% of reviews

~ Based on 21 written reviews from the US App Store.

Is Passport Seva App Safe?

Passport Seva App does not appear safe based on available data. AppsHunter Safety Score for Passport Seva App is 38/100.

This assessment is based on 182 user ratings, with an App Store average of 1.7/5.

Is Passport Seva App Legit?

Passport Seva App appears to be a legitimate app. AppsHunter Legitimacy Score for Passport Seva App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very good

The app is very good. Provides all useful information. I was able to file my re issue of passport and able to upload all relevant documents through digilocker. No hustle at PSK.

App is not even opening and not operating properly, worst service. What else can we expect from suc

I tried using the Passport Seva app and it’s been an extremely frustrating experience. The app doesn’t even open properly most of the time, and when it does, it either crashes or fails to load basic features. It’s unreliable and clearly not maintained well.
For something as important as passport services, users expect at least a functional platform. Instead, this app wastes time and creates unnecessary stress. The interface is outdated, performance is poor, and there seems to be no proper support or fixes.
Honestly, this level of service is disappointing but sadly not surprising. Definitely needs major improvement before it can be considered usable
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App issues

Dear developers
I am also iOS Developer so I am very upset because here is multiple issues is all screen like Otp screen and DOB enter open where you open number keyboard but how can I write/ and so many issues I can’t explain here

Connectivity

App just hanged mid application and won’t connect anymore. Keeps giving can’t connect to server error. With all the crores of funds govt pretends to spend on essential services, they can afford to keep servers up an functioning for critical services like passport seva.

Needs Serious Improvement

Very frustrating app. Login problems, keyboard doesn’t go away easily and I have to tap many times. The app gets stuck and doesn’t move forward sometimes. Needs serious improvement.

Application Review

Now this application works very well , kudos to those developers. But i have a suggestion from my end , if there’s no security concern then please give us the option to link our passport in digilocker or umang.

Stuck’s with loading, have to relaunch to proceed

App gets stuck with loading on every attempt. It can happen at any page. It is frustrating as user need to re-start the flow from re-login and revisit in-between draft manually

Buggy

Can’t find trouble logging in button, while signing through top, the loader stops without giving any message as to what happened after entering password.
Needs a lot of improvement and seems to be missing some very basic testing.

Better not to have an application if the experience you deliver is this

Why would you create an application with worse experience than website. Shame on you developers. You are absorbed in corruption from head to toe. Not able to
Justify your salary or you are incapable of

Login issues

Not able to login

Unable to login

I installed app and I tried to login with password and Otp both but after pressing login button it shows loading and then loading disappears but everything on the screen remains same, it doesn’t redirect to next page. I am stuck at login screen. Same issue in the website.

Worst and Poor performance

Have filled multiple times, but each time got error in last page then it’s start again from 0

Online payment services issue

From last week I am trying to schedule an appointment via making online payment however the UPI transaction is getting declined continuously and needed some assistance in this problem

Not working worst app ever

App not working at all during register otp not received, without otp login I’d is register and not available for sign up not even login/register is possible, what is the use of this app?

Crashing sometimes

Sometimes the app crashes suddenly for no reason

Improve document advisor

Consider scenario when applicant has applied for re-issue of his expired passport within 3 years of expiry.

For this reissue address got changed and marital status also got changed from unmarried to married. So applicant added name of spouse in application.

Now, considering above inputs, when someone check in document advisor for list of documents, it will not show that marriage certificate will require.

After reaching at PSK, applicant has to suffer by seeing that marriage certificate is also required. However, he has already checked before coming to PSK for appointment in document advisor and still without his fault. He has to suffer.
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Please hire some efficient developers

This app is a total joke. Whoever built this, please go through some free courses on basic CRUD operations and server side optimization. Simple sign up process is a total nightmare. Please work on the improvement of this rubbish.

Bad service

The least you can do is hire competent developers and build a functional app. It’s incredibly disappointing — as a citizen of India, I can’t even apply for a passport due to this poorly developed platform. It’s a shame to see taxpayers’ money being wasted like this. Truly unacceptable.

Not running smoothly

Not working properly sometimes facing crash the app. Please development your application with high quality version like apps of : CRED, JUPITER, UNI etc. Be pro like private!

Incredible India

Not at all friendly… buffering when tried to login. app automatically shuts down once I entered passport no. Even the website is not working properly. Now have to pay the agent and I am sure it will be done in a matter of minutes.