Great Password Manager
I have been using this app since 2010. I am very happy with its security and ease of use. While I prefer sorting my passwords by category, my husband prefers alphabetical. Never have I had any problems with this app. I love when I get reminders that an old password is weak or used repeatedly. Not worried about changing passwords because I have the ability to look them up easily if I can’t remember. This app has been a lifesaver.
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Poor Support
I like this product for the most part, and I have been using it for years. Howver, I recently found the need for product support. I was migrating to a new mobile device. The new device was bult from the old one, so the configuration matched. By trying to establish a connection, I erroneously deleted my account on the new phone. This immediately impacted all access, even on my desktop. I have a local backup file. And I created a ticket through mSecure support. It has now been 4 days. I received 1 message, which told me how to backup my file from on offline device. But nothing on how to reestablish my account! I now have to evaluate moving to a new product, just to get back up and running! I am disappointed in mSecure service when I need it the most!
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An app that forgets you already paid for it
Never as good as the old version but generally ok. The app seems to be on the downhill slide now though. It's doing the "move things behind the subscription paywall" part of the spiral.
They seem to forget many of us already paid for the app and have no interest in cloud services or subscriptions.
They seem to forget many of us already paid for the app and have no interest in cloud services or subscriptions.
Great app
Great app for securing passwords with family
My “go-to”
Keeps my essential info organized. Using it now for a number of years.
