“Support” is a joke at best
They want me to PAY additional for support so I can use the app subscription I already pay for ?!? A current subscription paid in full.
I’ve used Keeper for several years. Had a family plan that I no longer need so I purchased a single subscription when the family plan ended. My app won’t recognize the new subscription or allowing me to change it. It insist on me renewing the family plan that I’m not going to renew.
Send a message to Support explaining that I have a new sub subscription that I want to use and I’m not able to because of the family plan all of the detail.
The response I get back is that my version does qualify for support. I can click a link for support so I can get their product operating on my device for a subscription active and paid .
Their response is as offensive as it is ridiculous.
I can no longer recommend them. My opinion is to avoid them. If they cannot or will not support their own product, who will?
I’ve used Keeper for several years. Had a family plan that I no longer need so I purchased a single subscription when the family plan ended. My app won’t recognize the new subscription or allowing me to change it. It insist on me renewing the family plan that I’m not going to renew.
Send a message to Support explaining that I have a new sub subscription that I want to use and I’m not able to because of the family plan all of the detail.
The response I get back is that my version does qualify for support. I can click a link for support so I can get their product operating on my device for a subscription active and paid .
Their response is as offensive as it is ridiculous.
I can no longer recommend them. My opinion is to avoid them. If they cannot or will not support their own product, who will?
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Simple and Secure
Easy to use and end to end encryption.
Love Keeper
This app is so helpful in keeping all my usernames and passwords. Keeps my brain straight!
Awesome App
Super easy and organized way to store all my passwords that I always end up forgetting sometime in the future.
Fantastic
I couldn’t live without my Keeper!
