Can’t transfer data
I got a new iPhone and when I export the data and import to my new phone, it says I have the wrong encryption password. I’ve tried this many times and many different ways. I see another review from someone who is having the same issue. It does seem like this is not being supported any longer. I requested assistance two days ago and have heard nothing. I will have to transfer all of my passwords to a different app. I’ve had this app for years. Very disappointing.
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No longer updated
Honestly, I’ve had this app for several years and I have absolutely loved it. But it appears it is no longer being updated. It is highly likely that I am not going to get the support I needed at this point. I wanted to open up a backup and it says that the password I sent for is not valid and I have done it several times and it just doesn’t seem to work. So, if you aren’t concerned about being able to get your backup back or synchronize on another device, this might be a very good app for you.. But it is really no longer a good app cause it’s not working right for backups.
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App now not working
Loved this app but now cannot export passwords to another device. Have written to developer and no response!
Doesn’t sync anymore
This app is great however, it used to sync to my other devices, but not anymore. I keep getting an error reply to my password while trying to sync from my phone to my iPad. I hope this gets fixed!
Will not back up to other passable on other item
This app used to work perfect but now when you try to send back up to another device, it asked for encryption password and then when you send to other device, it asks you to enter that encryption password and it always says wrong password
Great App
Easy to use, and organize!
No longer works in 2026!
I am a lifetime paid member and have been using it for over 8 years. Now in 2026 when I export a file with added info I give the file a password as required to import the file on the device that I am importing/syncing, but when it calls for the password and I enter it, is says incorrect password . I have tried multiple times to contact Passible but they do not respond. Save yourself aggravation and choose a different password. Manager!
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Very good app
Super convenient and has worked well on different iPhones for many years in my experience
In a log on death loop
I upgraded my phone and I had to sign in again, it did a face scan, inputted the pass code, then a face scan, then inputted the pass code, and on and on until I closed the application. When I tried to sign in later, the same thing, then finally, it locked me out for 5 minutes. I’m thinking this is not for me, the bulk of my passwords are on the keeper app, but they want a subscription, so I thought this was a no cost alternative, wrong, you get what you pay for I guess, and this app is free, I should say, you get what you don’t pay for, and that’s a stable app. And yes, after the 5 minutes, tried to sign in, and it went straight to locking me out with another 5 minutes, ahh, good times :(
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Does not work
Passible was a good password manager. It has stopped working as described and the support system is unresponsive.
App has gone down hill
This used to be a good app. Now you can no longer import a backup file. All you get is a password error when trying to import it. Have tried to notify customer service several times with no success. They do not respond back at all. It appears they may have abandoned support for this app. I highly suggest you find a different password manager.
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App no longer works
The app no longer allows you to update passwords from one device to another. If you have this app on an iPad and iPhone, you will need to add/delete/edit the passwords separately on each device every time. Find another app that will save you time, rather than create more work for you. Do not recommend.
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What’s gone wrong
I have been using this for years but now it gone wrong. It will not let you back ups & the help desk do not reply. Very annoying.
Zero Support
Be aware, there is zero technical support available for this product. And trying to use the export/import to share passwords across devices doesn't work.
App not working anymore
Have used for long time. The app does not work like it used to, as I could email an encrypted update from one device to another and update the other. Now it will not update and only gives password error. Have attempted numerous times and get the same result. Other issue on new phone it will not use face recognition for login. It errors and goes in a loop. Have written to the developer about the errors with no response. Would not advise acquiring the app. Look for another.
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Do your research! Need FAQs
I’m disappointed with Passible because my data appears locked to one device. When I changed devices, my passwords did not transfer, and I can’t find a reliable export/backup option. A password manager must support secure backup/sync and an export function. Please add encrypted sync/backup and CSV/JSON export so users can move their data safely.
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Works great
Love going to 1 place for all passwords. Never a problem and it’s secure.
Cannot reach customer service
I purchased the lifetime package December 2018. Today, I cannot sign in until I purchase a new subscription, even offering the same lifetime membership I already purchased. Cannot reach customer service to have them correct the problem. Now my passwords are locked safely in the app where no one, even myself can access them.
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Easy. Makes sense!!
Love this app. I can hold unlimited LogIn information on my phone!! I have had it for years. I also use it to hold my credit card information and since I always have my phone I always have my log in info at my fingertips. From time to time I export the encrypted information to another location just in case.
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Haha suckered into buying
I’ve been using this free for the last 8 years, I use it multiple times a day. It’s a nice thing to have - very easy and practical
