Pastoral Care Messaging

Pastoral Care Messaging is the dedicated mobile companion for church staff using the Pastoral Care for Planning Center platform. Put real-time two-way SMS, smart care workflows, and AI-powered messaging tools in your pocket — so you can shepherd your flock wherever you are. Real-Time Two-Way SMS Inbox Every incoming text from a congregation member lands directly in your inbox. Reply instantly, assign conversations, add custom status tags, and never let a prayer request or urgent need go unanswered. Each staff role gets its own dedicated SMS number. Broadcast to Your Congregation Reach your entire congregation — or specific segments — with a single SMS broadcast. Send service reminders, event announcements, prayer alerts, or pastoral check-ins in seconds. SMS Keywords & Auto-Responders Set up powerful SMS keywords that members can text in to trigger instant automated responses. Keywords like "PRAYER", "HELP", or "GIVE" start conversations automatically, even when your team is unavailable. Automated Care Workflows Build intelligent SMS workflow sequences that follow up with members over days or weeks — new visitor follow-up, small group invitations, membership milestones, and more. Set it once and let it work. AI Agent Leverage your built-in AI Agent to draft personalized SMS replies, suggest follow-up messages, and surface members who may need a pastoral check-in. Smart suggestions right from your phone. Quick-Send Email Need to reach someone by email? Compose and send a branded email directly from the app — to individuals or PCO-segmented lists — without ever opening a laptop. Analytics Track your messaging performance with built-in analytics. See delivery rates, response rates, and keyword engagement so you can continually improve how your church communicates. Role-Based Permissions Each staff member only sees the numbers and features assigned to their role. Admins control who has inbox access, broadcast permissions, keyword management, and more — keeping your communications organized and secure. Light, Dark & System Themes The app adapts to your iPhone's appearance settings — supporting Light, Dark, and System modes so it's always comfortable to use, day or night. Requires an active Pastoral Care for Planning Center account for some features Learn more at pastoralcare.barnabassoftware.com